Program Coordinator

Woodlands Senior Living of Hallowell; Hallowell (ME); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Vacation and holiday pay

Perfect attendance bonus

Referral bonus

Tuition assistance

Health, dental, vision and supplements

401(k) savings plan

Job summary

Woodlands Senior Living of Hallowell seeks a Program Coordinator to organize daily staffing, oversee staff duties, and supervise resident services to ensure quality care for all residents and families.

You will coordinate admissions with the Administrator, monitor care quality, and mentor staff to uphold safety and satisfaction. Requirements include a current CRMA certification, immunization proof, and a valid Maine driver license, with strong English communication.

Qualifications

• Must be 18 years of age.
• Must have a current CRMA certification and be willing to complete PSS training.
• Proof of immunization/immunity to MMR, Varicella, Influenza and COVID required.
• A valid Maine driver license may be required and driving record acceptable to the company.
• Strong command of English with ability to follow instructions precisely.

Responsibilities

• Determine, coordinate and supervise daily staffing assignments and levels.
• Provide direction, orientation, training, coaching and mentoring to staff; assist with evaluations.
• Facilitate development, implementation and evaluation of resident services; monitor care quality and compliance.
• Coordinate and supervise pre-admission/admission processes to maintain census and support prospective residents and families.
• Coordinate assessment and service plan process to identify needs and implement plans.
• Report complaints, grievances or rights violations to the Administrator/Executive Director.

Skills

CRMA certification

English fluency

Driving license

Job description

Description

Do you have a background in administration or healthcare? Do you have a soft spot in your heart for helping senior citizens and their families? Do you seek a rewarding career within a supportive workplace? Consider joining our team - we offer the opportunity to improve the lives of others while fulfilling your own career goals. Hiring immediately!

Woodlands Senior Living is the first senior living organization in Maine to have earned The Joint Commission accreditation! Our team consists of mission-driven professionals who are forward-thinking and continuously strive to optimize the safety, quality, and experience of our residents, families and staffing, bringing comfort and joy in every day.

We are a Maine-based, family-owned-and-operated organization that provides the people of Maine a trusted partner in assisted living and memory care. Our mission is to make each day the best day possible for every resident we serve. Our teammates are committed to high standards of behavior to deliver the highest quality of care and provide a safe and inclusive work environment.

What you will do as a Program Coordinator:

• Determine, coordinate and supervise daily staffing assignments and levels. Performs staff responsibilities as needed to fulfill required service levels.
• Provide direction, orientation, training, coaching and mentoring to staff. Assists with performance evaluations.
• Facilitate the development, implementation and evaluation of resident services. Assesses quality of services delivered and identifies and resolves issues affecting the delivery of care. Monitors resident care to promote optimal resident outcomes, satisfaction, cost efficiency and compliance.
• Coordinate and supervise under the direction of the Administrator/Executive Director pre-admission/admission process to ensure that facility census is maintained, placements are appropriate, and the process is supportive of prospective residents and their family members.
• Coordinate assessment and service plan process to ensure that the abilities and needs of each resident are identified in a thorough and timely manner and that a service plan which addresses strategies and interventions for all areas in which the resident needs encouragement, assistance, or intervention is implemented in a consistent manner.
• Immediately report all complaints, grievances or allegations of resident rights violations observed or made by residents, legal representatives, family members, visitors or other employees to the Administrator/Executive Director.

The benefits to join the team:

• Vacation and holiday pay because you deserve time to relax and recharge.
• Perfect attendance bonus to recognize your dedication and commitment.
• Referral bonus to show our appreciation for seeking new team members.
• Tuition assistance because we believe in the investment of your growth and success.
• Health, dental, vision and supplemental benefits to support your health.
• 401(k) savings and investment plan to prepare for your future.

What's it like to be a Program Coordinator? Check out our Day In The Life video!

A Day In The Life of a Program Coordinator at Woodlands Senior Living - YouTube

Requirements

What you’ll bring to the role:

• Must be 18 years of age.
• Must have a current CRMA certification and be willing to complete PSS training
• Must provide proof of immunization/immunity to MMR, Varicella, Influenza and COVID
• A current, valid license to operate a vehicle in the state of Maine and a driving record that is satisfactory to the company may be required.
• Strong command of the English language with the ability to follow oral and written instructions with precision.