Senior Account Manager - Demand Response

CLEAResult; Austin (TX); On-site; USD 74,000 - 111,000; Full time

Benefits offered by this job

Medical, Dental, Vision Insurance

401(k) with company match

Paid vacation, sick, personal & PAR

Paid Volunteer Time

Employee Recognition Program

Employee Assistance Program

Access to on-demand training

Job summary

CLEAResult is seeking a Senior Account Manager to represent the company with customers, cultivate relationships, and drive program participation. You will manage customer concerns, verify installations, and train clients on technical specifications to meet program requirements.

The role requires 7+ years in the industry, a bachelor's degree (preferred), and the ability to travel within a defined territory. Competitive compensation is offered along with health benefits and retirement plans.

Qualifications

• 7+ years of relevant industry experience.
• Bachelor’s degree preferred.
• Relevant industry certifications could replace work experience.

Responsibilities

• Act as a representative to the customer's organization and establish relationships in local, regional, and national markets.
• Manage and promptly resolve customer concerns and document interactions per company procedures.
• Verify product installations and ensure paperwork is accurate and complete; train on technical specs and program requirements.

Skills

Relationship building

Customer management

Sales

Education

Bachelor’s degree preferred

Job description

At CLEAResult, we lead the transition to a sustainable, equitable, and carbon-neutral energy-efficient future for our communities and our planet. We do that by creating a people-first culture built on trust, accountability, and transparency; where every employee – regardless of position, role, or identity is treated with respect and given an equal chance to thrive.Additionally, you will enjoy:• Medical, Dental, and Vision Insurance; we also offer a company-paid health care concierge service to help navigate our health plan to make the best decisions for you and yours• 401(k) with company match• Paid vacation, sick, personal and parental leave time• Paid Volunteer Time: giving back to our communities is important to us• Employee Recognition Program – convert your recognition points into gift cards• Employee Assistance Program – offers benefits to help you manage daily responsibilities• Access to on-demand training courses to advance further in your careerJob DescriptionWe are looking for a talented individual… To join our team as a Senior Account Manager! You will act as a representative to the customer's organization. Establishes and builds relationships in local, regional, and national markets. Manages and promptly resolves customer concerns. Records, tracks customer interactions in accordance with the corporation's procedures. Verifies product installations and that all paperwork received is accurate and complete. Sells technical products/services, trains on technical specifications and program requirements, and communicates program changes. Develops strategies to drive increased savings acquisition. Works with engineering and program to research and analyze current and future technical specifications and requirements. Prepares sales forecasts. Troubleshoots technical issues, determine a solution in accordance with product and customer specifications, and recommends solutions. Here at CLEAResult, you will fit right in with our energetic team if you are resourceful, resilient, and kind. For this exciting career opportunity, you’re a great fit if you can… Maintain current accounts and develop new accounts for large kWh and/or revenue goals for more than one program, including cross-practice account relationships. Act as local, on-site program and company representative to customers and contractors; to encourage participation in the program and overcome barriers. Design and deliver proposals. Document customer and contractor interactions to adhere to program requirements. Provide input and status updates to program staff Troubleshoot technical problems and issues, provide technical advice, guidance, and training on installation, adaptation, configuration, or enhancement in accordance with client specifications Travel throughout a defined territory with a large geographic impact for high-tier clients. In this exciting career opportunity, you will have… 7+ years of relevant industry experience Bachelor’s degree preferred Relevant industry certifications could replace work experienceDOT RequirementsIf applicable, meet all DOT qualification requirements and comply with all applicable federal, state, and local transportation regulations.Compensation Range$74,000.00 - $111,000.00CurrencyUSDTypeSalaryAny offered salary is determined based on internal equity, internal salary ranges, market data/ranges, applicant’s skills and prior relevant experience, certain degrees and certifications (e.g. JD/technology), for example.CLEAResult will not provide sponsorship or support for immigration status or work authorization including for international students. Applicants must be authorized to work in the country where the position is located without the need for employer sponsorship or support. Successful hires must pass pre-employment checks.Equal Opportunity EmployerAs an Equal Opportunity Employer, we are committed to ensuring equal employment opportunities for all job applicants and employees. Employment decisions are based upon job-related reasons regardless of an applicant’s race, color, religion, national origin, marital status, age, sex, gender identity, sexual orientation, status as a qualified individual with a disability or protected veteran, or any other protected status.The above job description and job requirements are not intended to be all inclusive. CLEAResult retains the right to make changes or adjustments to job descriptions and/or requirements at any time without notice.