Program Assistant | Office of Admissions (Pullman, WA)

Washington State University; United States; Hybrid; USD 40,000 - 53,000; Full time

Job summary

Washington State University is seeking a Program Assistant in the Office of Admissions. The role supports admissions through reviewing applications, maintaining student records, and handling communications with applicants.

This position offers potential for hybrid telework after a probationary period while following semester-based assessments. Strong organizational skills and basic MS Office competence are essential.

Qualifications

• High school graduation or equivalent; two years full-time clerical experience or equivalent education/experience.
• Proficiency with Microsoft Office programs including Outlook, Word, Excel, and PowerPoint.

Responsibilities

• Review and process undergraduate applications for admission.
• Manage confidential student information and maintain records.
• Assist with clerical and operational projects to support admissions processes.
• Communicate with prospective students and departments as part of admissions activities.

Skills

Clerical Experience

MS Office

Outlook

Word

Excel

PowerPoint

Education

High school diploma or equivalent

Tools

Slate CRM

WSU Student Information System

Microsoft Word

Microsoft Excel

Adobe

Outlook

PowerPoint

Job description

Position Details

Business Title: Program Assistant | Office of Admissions (Pullman, WA)

Employee Type: Classified

The Opportunity

Washington State University's Office of Admissions is now accepting applications for a Program Assistant. This is an excellent opportunity for a detail-oriented professional seeking experience in enrollment management, higher education administration, and student services! As a Program Assistant, you will play a key role in supporting the Office of Admissions through a combination of application review, records management, student communication, and administrative support. Under general supervision, you will review and process undergraduate applications for admission and exercise independent judgment in supporting admissions decisions. As a vital behind-the-scenes contributor, you will manage confidential information, maintain student records, and assist with clerical and operational projects that ensure efficient admissions processes. Through this work, you will directly contribute to student success and the university's enrollment objectives. Upon successful completion of the employee’s 6-month probationary period and training, this position may be eligible for a hybrid telework agreement. All telework agreements are assessed and extended on a semester basis.

Salary

Monthly Salary: $3,565 to $4,746 | Range 39 (Step A-M) | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits

Benefits: WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the detailed Summary of Benefits offered by WSU for Classified Staff and Total Compensation.

Required Qualifications

• High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.
• Demonstrated computer software skills, including the ability to use Microsoft Office programs, such as: Outlook, Word, Excel, and PowerPoint.

Preferred Qualifications

• Knowledge of the admissions process.
• Demonstrated proficiency with Microsoft Word, Excel, Adobe, and Outlook.
• Experience with WSU Student Information System.
• Experience with Slate CRM.
• Experience working with student records.

Background Check

This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Employment Details

Time Type: Full time
Position Term: 12 Month

Accommodations & Eligibility

To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [e-mail].

WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services.

Non-Discrimination Statement

In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract. Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both. More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/