Program Assistant | Transportation Services (Pullman, WA)

Washington State University; Pullman (WA); On-site; USD 40,000 - 53,000; Full time

Benefits offered by this job

Paid sick leave

Vacation leave

Paid holidays

Health insurance

Retirement plan

Tuition waiver

Job summary

Washington State University is accepting applications for a Program Assistant in the Transportation Services department on the Pullman campus. The role focuses on serving as the main customer service contact, handling cash duties, and supporting parking management tasks.

The position is full-time, on-site, with a monthly salary range and eligibility for a comprehensive benefits package as described in the job posting.

Qualifications

• High school graduation or equivalent and two years of full-time clerical experience.
• Position sponsorship: Not eligible for work visa sponsorship.

Responsibilities

• Serve as primary customer service contact for Transportation Services.
• Handle cash transactions and related duties.
• Compose written communications and maintain records for department operations.

Skills

Customer service

Cash handling

Written communications

Record keeping

Education

High school diploma or equivalent

Job description

Online applications must be received before 11:59pm on: September 20, 2026 If a date is not listed above, review the Applicant Instructions below for more details. Available Title(s): 107M-YN_CS_NPS - Program Assistant Business Title: Program Assistant | Transportation Services (Pullman, WA) Employee Type: Classified Position Details: Washington State University's Public Service and Transportation Services Department are now accepting applications for a Program Assistant. As a Program Assistant you will serve as primary point of customer service contact for Transportation Services, including answering inquiries, cash handling and Parking Management Assistance. The work requires knowledge and experience specific to the Transportation Services on the WSU Pullman campus. The incumbent will compose written communications, and establish and maintain records relating to department operations.

Additional Information: This is a full time (100% FTE), permanent position. This position is overtime eligible. This is an on-site/in-person position located on the WSU campus in Pullman, WA. Monthly Salary: $3,565.00 to $4,746.00 | Range 39 | Successful candidates are typically hired at the beginning of the salary range and receive scheduled salary increment increases in accordance with WAC 357-28. In accordance with RCW 49.58.110, the above salary reflects the full salary range for this position. Individual placement within the range is based on the candidate’s current experience, education, skills, and abilities related to the position.

Benefits

WSU offers a comprehensive benefits package which includes paid sick and vacation leave; paid holidays; medical, dental, life and disability insurance package for employees and dependents; retirement; deferred compensation, optional supplemental retirement accounts; training and development; and employee tuition waiver. For additional information, please review the Summary of Benefits offered to WSU Classified Staff and Total Compensation.

Required Qualifications

High school graduation or equivalent AND two years of full-time clerical experience OR equivalent education/experience.

Position Sponsorship Eligibility: Not eligible for work visa sponsorship

Area/College: Finance & Operations Department

Name: Transportation Services

Location: Pullman WA

Background Check: This position has been designated by the department to require a background check because it requires access to children or vulnerable adults as defined by RCW 74.34, engages in law enforcement, requires security clearance, interacts with WSU students in a counseling or advising capacity, has access to personal identifying and/or financial information, unsupervised access to university buildings/property, or other business-related need. A background check will not be completed until an initial determination of qualification for employment has been made.

Time Type: Full time Position Term: 12 Month

Washington State University encourages all qualified candidates to apply, including members of the military and veterans, and persons with disabilities. WSU employs only U.S. citizens and lawfully authorized non-U.S. citizens. All new employees must show employment eligibility verification as required by the U.S. Citizenship and Immigration Services. WSU is committed to providing access and reasonable accommodation in its services, programs, activities, education and employment for individuals with disabilities. To request disability accommodation in the application process, contact Human Resource Services: 509-335-4521 (v), Washington State TDD Relay Service: Voice Callers: 1-800-833-6384; TDD Callers: 1-800-833-6388, 509-335-1259(f), or [e-mail].

Notice of Non-Discrimination In matters of admission, employment, housing or services, or in the educational programs or activities it operates, WSU does not discriminate or permit discrimination by any member of its community against any individual on the basis of sex, race, color, national or ethnic origin, physical disability, mental disability, sensory disability, use of a trained service animal, age, religion, creed, genetic information, marital status, sexual orientation, gender identity, protected veteran status, honorably discharged veteran, member of the military, or immigration or citizenship status except as authorized by federal or state law, regulation, or government contract. Inquiries about the application of federal and state laws and regulations (including inquiries regarding the application of Title IX, ADA/Section 504, and implementing regulations), as well as reports and complaints of discrimination and harassment, can be made verbally or in writing to WSU’s Compliance and Civil Rights, the Department of Education’s Office of Civil Rights, or both. More information, resources, and contact information are available here: https://ccr.wsu.edu/notice-of-nondiscrimination/ WSU is Washington's land-grant university with campuses located in Everett, Pullman, Spokane, Tri-Cities, and Vancouver. Additionally, research centers are located throughout the state, extension offices are located in every county in Washington, and online degree programs are offered worldwide. WSU employees promote academic excellence and innovative research that serves the state, nation, and world. With a focus on innovation, excellence, and accountability, continual enhancement of research and educational endeavors are at the core of WSU's strategic priorities. See here for additional information about WSU's statewide locations. View the HRS Benefits website for details on competitive benefits available.