Program Assistant-Hybrid San Fernando

Partners in Care Foundation In; San Fernando (CA); Hybrid; USD 45,000 - 55,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Partners in Care Foundation in California is seeking an administrative professional to support waivers and community services—handling intakes, referrals, and inquiries with care. The role requires a Bachelor’s degree preferred in health and human services, two years’ experience in billing and treatment authorization processing, strong Excel skills, and bilingual Spanish.

This is a hybrid position with two days at the San Fernando office, delivering excellent customer service.

Qualifications

• Education: Bachelor’s degree preferred in health and human services related field.
• Experience: Two years of experience required in billing, treatment authorization processing and administrative support functions.

Responsibilities

• Process all intakes, referral and inquiry calls related to waiver and community services
• Assess all inquiries for service that come into the waiver; route appropriately
• Maintain log of client intakes and waiting list
• Attention to detail
• Ability to multitask in a fast-paced environment
• Tech savvy, will be working with various systems simultaneously
• Hybrid position 2 days at the San Fernando office required
• Takes pride in providing the best customer service
• Bilingual in Spanish required
• Assist with other administrative tasks as assigned
• Proficiency with Excel required
• Must have excellent verbal and written communication skills

Skills

Billing

Treatment authorization

Administrative support

Multitasking

Spanish bilingual

Verbal and written communication

Tech savvy

Education

Bachelor's degree in health and human services related field

Tools

Excel

Job description

Education Bachelors’ degree preferred in health and human services related field.

Experience: Two years of experience required in billing, treatment authorization processing and administrative support functions.

Responsibilities:

• Process all intakes, referral and inquiry calls related to waiver and community services
• Assess all inquiries for service that come into the waiver; route appropriately
• Maintain log of client intakes and waiting list
• Attention to detail
• Ability to multitask in a fast-paced environment
• Tech savvy, will be working with various systems simultaneously
• Hybrid position 2 days at the San Fernando office required
• Takes pride in providing the best customer service
• Bilingual in Spanish required
• Assist with other administrative tasks as assigned
• Proficiency with Excel required
• Must have excellent verbal and written communication skills

Partners in Care Foundation is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws. All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.