Program Assistant-Hybrid San Fernando

Valid8 Financial, Inc.; San Fernando (CA); Hybrid; USD 42,000 - 64,000; Full time

Job summary

Partners in Care Foundation in San Fernando, CA seeks an administrative professional with 2 years of billing and authorization experience to support waivers and community services. The role requires bilingual Spanish skills, strong Excel use, and excellent communication in a hybrid setup with 2 days on-site.

The ideal candidate will manage intakes, referrals, inquiries, and waiting lists while maintaining accuracy and attention to detail in a fast-paced environment. Equal opportunity employer.

Qualifications

• Bachelor's degree preferred in health and human services related field.
• Two years of experience in billing, treatment authorization processing and administrative support.
• Bilingual in Spanish required.
• Proficiency with Excel.
• Excellent verbal and written communication skills.
• Hybrid work arrangement with 2 days per week in the San Fernando office.

Responsibilities

• Process all intakes, referral and inquiry calls related to waiver and community services.
• Assess all inquiries for service that come into the waiver; route appropriately.
• Maintain log of client intakes and waiting list.
• Attention to detail.
• Ability to multitask in a fast-paced environment.
• Tech savvy; will be working with various systems simultaneously.
• Takes pride in providing the best customer service.
• Assist with other administrative tasks as assigned.

Skills

Billing

Treatment authorization

Administrative support

Excel

Verbal and written communication

Bilingual Spanish

Education

Bachelor's degree

Tools

Excel

Job description

Education Bachelors’ degree preferred in health and human services related field.

Experience: Two years of experience required in billing, treatment authorization processing and administrative support functions.

Responsibilities:

• Process all intakes, referral and inquiry calls related to waiver and community services
• Assess all inquiries for service that come into the waiver; route appropriately
• Maintain log of client intakes and waiting list
• Attention to detail
• Ability to multitask in a fast-paced environment
• Tech savvy, will be working with various systems simultaneously
• Hybrid position 2 days at the San Fernando office required
• Takes pride in providing the best customer service
• Bilingual in Spanish required
• Assist with other administrative tasks as assigned
• Proficiency with Excel required
• Must have excellent verbal and written communication skills

Partners in Care Foundation is an equal opportunity employer. We are committed to complying with all federal, state, and local laws providing equal employment opportunities, and all other employment laws and regulations. It is our intent to maintain a work environment which is free of harassment, discrimination, or retaliation because of age, race (including hair texture and protective hairstyles, such as braids, locks, and twists), color, national origin, ancestry, religion, sex, sexual orientation, pregnancy (including childbirth, lactation/breastfeeding, and related medical conditions), physical or mental disability, genetic information (including testing and characteristics, as well as those of family members), veteran status, uniformed service member status, gender, gender identity, gender expression, transgender status, arrest or conviction record, domestic violence victim status, credit history, unemployment status, caregiver status, sexual and reproductive health decisions, salary history or any other status protected by federal, state, or local laws. All qualified applicants will receive consideration for employment and reasonable accommodations may be made to enable qualified individuals to perform the essential functions of the position.