Program Assistant, Bronx

Westhab; New York (NY); On-site; USD 38,000 - 42,000; Full time

Job summary

Westhab in Bronx, NY is seeking a Program Assistant to support the Emergency Housing Apartment Program (EHAP). The role focuses on census management, reporting, and providing administrative support to staff.

The candidate will handle records, reports, and communications, with emphasis on accuracy and customer service. Spanish proficiency is highly desirable. Full-time role with standard office hours at the Bronx location.

Qualifications

• Associates degree preferred and at least 2 years’ experience in customer service or clerical related position.
• Strong word processing skills and ability to learn new databases.
• Fluency in Spanish is highly desirable.

Responsibilities

• Manages, tracks, and reports facility census.
• Ensures accessibility to program staff by continuous knowledge of their whereabouts.
• Maintains demographic and other needed information regarding residents for census management and statistical reporting.
• Greets residents and visitors reporting to administration and directs them appropriately.
• Maintains accurate records, prepares reports and facilitates paperwork flow.
• Handles correspondence and office communications.

Skills

Customer service

Clerical skills

Word processing

Data entry

Bilingual Spanish

Education

Associate degree preferred

Tools

ClientTrack HMIS

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Program Assistant, Bronx

Full time Adm. Support Bronx, NY, US

Salary Range: $21.98 To $23.08 Hourly

JOB DESCRIPTION

JOB TITLE: Program Assistant

DEPARTMENT: Emergency Housing Apartment Program (EHAP)

FLSA: Non-Exempt

LOCATION: Bronx, NY

SALARY: $38000.00 -$42000.00 Annual

SUMMARY: Westhab seeks a program assistant to support the operation of the Emergency Housing

DUTIES & RESPONSIBILITIES:

• Manages, tracks, and reports facility census.
• Ensures accessibility to program staff by continuous knowledge of their whereabouts.
• Maintains demographic and other needed information regarding residents for use in census management and statistical reporting through ClientTrack HMIS and other databases.
• Greets all residents and visitors reporting to administration and directs them appropriately.
• Maintains accurate records, prepares reports and facilitates the flow of necessary paperwork throughout the facility.
• Ensures all correspondence is handled appropriately.
• Assists with ordering office supplies and maintaining office inventory.
• Provides administrative support to facilities staff as directed.
• Coordinates donation deliveries and maintains donation “wish list” of needed items
• Performs administrative duties such as typing reports, letters, memos, and flyers.
• Handles phones, faxes, copies, scans, and reservations for meeting rooms.
• Ensure the office bulletin boards are updated with employment/training opportunities and apartment listings on a weekly basis
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

Associates degree preferred and at least 2 years’ experience in customer service or clerical related position. Must have strong word processing skills; ability to learn new databases with ease; excellent oral and written communication; pleasant disposition; good customer service skills. Fluency in Spanish is highly desirable.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission

- Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact.

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

JOB DESCRIPTION

JOB TITLE: Program Assistant

DEPARTMENT: Emergency Housing Apartment Program (EHAP)

FLSA: Non-Exempt

LOCATION: Bronx, NY

REPORTS TO: Service Coordinator

SALARY: $38000.00 -$42000.00 Annual

SUMMARY: Westhab seeks a program assistant to support the operation of the Emergency Housing

Apartment program (EHAP).

DUTIES & RESPONSIBILITIES:

• Manages, tracks, and reports facility census.
• Ensures accessibility to program staff by continuous knowledge of their whereabouts.
• Maintains demographic and other needed information regarding residents for use in census management and statistical reporting through ClientTrack HMIS and other databases.
• Greets all residents and visitors reporting to administration and directs them appropriately.
• Maintains accurate records, prepares reports and facilitates the flow of necessary paperwork throughout the facility.
• Ensures all correspondence is handled appropriately.
• Assists with ordering office supplies and maintaining office inventory.
• Provides administrative support to facilities staff as directed.
• Coordinates donation deliveries and maintains donation “wish list” of needed items
• Performs administrative duties such as typing reports, letters, memos, and flyers.
• Handles phones, faxes, copies, scans, and reservations for meeting rooms.
• Ensure the office bulletin boards are updated with employment/training opportunities and apartment listings on a weekly basis
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

Associates degree preferred and at least 2 years’ experience in customer service or clerical related position. Must have strong word processing skills; ability to learn new databases with ease; excellent oral and written communication; pleasant disposition; good customer service skills. Fluency in Spanish is highly desirable.

AGENCY PROFILE & EMPLOYEE EXPECTATIONS:

Westhab is a prominent community development organization, providing housing and supportive services for more than 10,000 of the most vulnerable members of our community each year. We are staffed by an extraordinary group of hard working professionals that are fully committed to our mission

- Building Communities. Changing Lives. Working at Westhab is not easy. Our expectations for all staff are high. We believe that the people and the communities that we have the privilege to serve deserve our very best every day. We are a results-driven organization that focuses on empowerment and impact.

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.

Monday - Friday 9:00 AM - 5:00 PM
Full Time - 35 hour work week