Program Assistant at Westhab Inc. Jamaica, NY

Downtown Boulder Partnership; New York (NY); On-site; USD 35,000 - 40,000; Full time

Job summary

Westhab in Queens, NY is seeking an Administrative/Program Assistant to support the Director of Social Services in a 200+ bed men’s homeless shelter. You will greet residents and visitors, handle typing and record-keeping, phone and room reservations, and help maintain office inventories.

The role requires strong verbal, written and computer skills; an associates degree is preferred, a high school diploma or GED is required, and bilingual Spanish is a plus.

Qualifications

• Associates degree preferred.
• High School Diploma or GED required.
• Strong verbal, written and computer skills.
• Ability to multitask while staying focused.
• Bilingual Spanish a plus.

Responsibilities

• Greets residents and visitors and directs them appropriately.
• Performs administrative duties such as typing reports, letters, memos, etc.
• Handles phones, faxes, and reservations for meeting rooms.
• Assists with ordering office supplies and maintaining inventory.
• Maintains accurate records and prepares reports for paperwork flow.
• Prepares work orders for facilities and follows up on progress.

Skills

Verbal communication

Written communication

Computer skills

Multitasking

Bilingual Spanish

Education

Associates degree preferred

High School Diploma/GED required

Tools

Office software

Job description

Job Description

JOB TITLE: Administrative/Program Assistant

FLSA: Non-Exempt

REPORTS TO: Director of Social Services

DIVISION: Services

LOCATION: Queens, NY

SALARY: $35,000.00 - $40,000.00/annul

SUMMARY: The Program Assistant interacts efficiently and effectively with the diverse population of a 200+ bed men’s homeless shelter. The Program Assistant is responsible for maintaining professional communications with administrative staff, housing staff, facilities staff, residents and community partners. Proof of COVID-19 vaccinations required.

DUTIES & RESPONSIBILITIES:

• Greets all residents and visitors reporting to administration and directs them appropriately.
• Performs administrative duties such as typing reports, letters, memos, etc.
• Handles phones, faxes, and reservations for meeting rooms.
• Assists with ordering office supplies and maintaining office inventory.
• Maintains accurate records, prepares reports and facilitates the flow of necessary paperwork throughout the facility.
• Prepares work orders for facilities and follows up on the progress and updates the system when completed.
• Assists in setting up and maintaining databases relating to the programs and provide relevant technical assistance with all placements, closeouts, and sanctions of all residents.
• Coordinates donation deliveries and maintains donation "wish list" of needed items.
• Works closely with van driver to arrange transportation.
• Monitors resident use of computers, phones and access to administration area.
• Assists case management with filing.
• Other duties as assigned.

EXPERIENCE, EDUCATION AND SPECIAL REQUIREMENTS:

Associates degree preferred, High School Diploma/GED Required. Requires strong verbal, written and computer skills. Must have the ability to multitask while remaining focused. Bilingual (Spanish) a plus.

(EOE)

OCCUPATIONAL SAFETY AND HEALTH ADMINISTRATION (OSHA):

The Occupational Safety and Health Administration (OSHA) ensures safe and healthful working conditions to workers by setting and enforcing standards and by providing training, outreach, education and assistance. Westhab complies with all applicable OSHA standards, rules and regulations in addition to keeping our workplaces free of serious recognized hazards.