Program Assistant — Community Impact & Compliance

Omaha Kroc; Indianapolis, Northern (IN, KY); Hybrid; USD 50,000 - 70,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Prescription drug coverage

Life insurance

Disability insurance

Paid vacation and holidays

Flexible spending accounts

403(b) retirement savings plan

Pension plan for eligible employees

Job summary

The Salvation Army Thrift Store in Indianapolis, IN is seeking a 2nd shift Program Manager to oversee our rehabilitation program, ensuring integrity and compliance while supporting beneficiaries on their recovery journey. This role combines program management, beneficiary support, and administrative duties in a mission-driven, team-oriented setting.

You will lead orientations, security, documentation, and coordination of activities, with a focus on safe, compassionate care and adherence to

Qualifications

• Strong analytical and problem-solving capabilities.
• Excellent communication and presentation skills.
• Ability to interpret technical instructions.
• Basic mathematical and reporting abilities.

Responsibilities

• Enforce house rules and maintain overall center security.
• Conduct new beneficiary orientations including facility tours.
• Lead weekly house meetings.
• Supervise medication calls and ensure proper documentation.
• Respond to beneficiary inquiries and emergencies.
• Complete incident reports and Safe From Harm documentation.
• Implement and coordinate leisure time activities.
• Provide safe transportation when needed.
• Assist in resolving beneficiary problems.
• Train and supervise work therapy assignments.
• Assess and refer spiritual needs to Chaplain/Administrator.
• Administer drug and alcohol screening tests as required.
• Maintain daily reports and electronic data entries.
• Document program violations and incidents.
• Support center policies and procedures.
• Monitor and ensure program compliance.

Skills

Analytical abilities

Communication skills

Interpreting technical instructions

Mathematical and reporting skills

Interpersonal and conflict resolution

Education

High School Diploma or Equivalent

Previous managerial experience

Valid Driver's License

Job description

The Salvation Army Thrift Store in Indianapolis, IN is seeking a 2nd shift Program Manager to oversee our rehabilitation program, ensuring integrity and compliance while supporting beneficiaries on their recovery journey. This role combines program management, beneficiary support, and administrative duties in a mission-driven, team-oriented setting.

You will lead orientations, security, documentation, and coordination of activities, with a focus on safe, compassionate care and adherence to