Program and Site Manager

Prime Response, Inc.; California (MO); Hybrid; USD 120,000 - 135,000; Full time

Benefits offered by this job

PTO

Federal holidays

Health insurance

Dental

Vision

Accidental Death & Dismemberment

Life insurance

Disability保险

Fidelity 401K

Job summary

Prime Response, Inc. seeks a seasoned Program and Site Manager to lead operations for a federal customer at Edwards Air Force Base, California. The role requires strong leadership, program and logistics oversight, and excellent communication with customers and teams to ensure safety, quality, and mission success.

The position emphasizes building trust, driving process improvements, and delivering results in a high-visibility environment with complex priorities and strict contract requirements.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, or related field required.
• Significant experience in program, operations, logistics, or contract management.
• Ability to obtain and maintain a Secret Security Clearance, if required.

Responsibilities

• Serve as the primary on-site manager and customer-facing representative.
• Build and maintain strong relationships with government customers, stakeholders, and team members.
• Lead, mentor, coach, and develop a workforce in a fast-paced operational environment.
• Establish priorities, manage competing demands, and ensure commitments are met.
• Promote a culture of accountability, professionalism, teamwork, and customer service.
• Communicate clearly and confidently with customers, employees, and senior leadership.
• Identify issues early, coordinate solutions, and drive actions through closure.
• Oversee staffing, performance, training, scheduling, quality, and operational readiness.
• Monitor metrics, reporting, compliance requirements, and process improvement initiatives.
• Ensure services are delivered safely, professionally, and in accordance with contract requirements.

Skills

Leadership

Communication

Customer service

Operations management

Strategic thinking

Decision making

Team development

Education

Bachelor's degree in Business, Supply Chain, Logistics, or related field

Job description

Edwards AFB, United States | Posted on 09/03/2026

At PRI we view our employees as our most valuable asset. We recognizethat the skill, dedication, and enthusiasm of our team is critical toour success. We seek to provide a professional, safe, and enjoyable workenvironment that supports job enthusiasm, positive relationships, andeffective teamwork. We also work to provide clear communication ofdirection and goals and to motivate our team to achieve these goals.Furthermore, we seek to inspire loyalty to our company by treating allof our employees with respect, recognition, and understanding. Wesupport a dedication to both work and family and desire that ouremployees find balance in a high commitment to both. PRI supports awork environment that is challenging and demanding. In return, weprovide a competitive compensation and benefits package as well asjob/skill training to empower career advancement. Example benefits forour full-time positions include accrued Paid Time Off (PTO), sick leave,paid Federal holidays, health insurance, dental, vision, accident deathand dismemberment insurance, life insurance, bereavement leave, and aFidelity 401K.

Job Description

Program and Site Manager

Salary Range: $120,000 - $135,000 annually

Prime Response, Inc. (PRI) is seeking an experienced Program / Site Manager to lead operations supporting a federal customer at Edwards Air Force Base, California. This is a high-visibility leadership role responsible for overseeing personnel, customer relationships, operational performance, compliance, quality, and day-to-day execution across a diverse logistics and support services environment.

We are looking for a leader who excels at building trust, solving problems, communicating effectively with customers, and bringing teams together to accomplish mission objectives.

What You'll Do

• Serve as the primary on-site manager and customer-facing representative.
  
• Build and maintain strong relationships with government customers, stakeholders, and team members.
  
• Lead, mentor, coach, and develop a workforce in a fast-paced operational environment.
  
• Establish priorities, manage competing demands, and ensure commitments are met.
  
• Promote a culture of accountability, professionalism, teamwork, and customer service.
  
• Communicate clearly and confidently with customers, employees, and senior leadership.
  
• Identify issues early, coordinate solutions, and drive actions through closure.
  
• Oversee staffing, performance, training, scheduling, quality, and operational readiness.
  
• Monitor metrics, reporting, compliance requirements, and process improvement initiatives.
  
• Ensure services are delivered safely, professionally, and in accordance with contract requirements.
  

We're Looking For Someone Who

• Is a confident and professional communicator.
  
• Can build credibility and strong customer relationships.
  
• Leads by example and inspires team performance.
  
• Thrives in a dynamic environment with multiple priorities.
  
• Demonstrates sound judgment, initiative, and follow-through.
  
• Is comfortable making decisions, solving problems, and navigating complex situations.
  
• Values accountability, operational excellence, and customer satisfaction.
  
• Has a track record of successfully leading people, programs, projects, or operations.
  

Requirements

Preferred Experience

• Program, project, site, operations, or logistics management experience.
  
• Experience supporting federal, military, aerospace, or government organizations.
  
• Experience leading large teams and managing customer-facing operations.
  
• Experience with contract performance, workforce management, quality control, and operational oversight.
  
• Experience in logistics, supply chain, warehouse, transportation, fleet, property, materials management, or related operational disciplines.
  
• Experience developing and improving processes, SOPs, training programs, and performance metrics.
  

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, or a related field, or 15 years of equivalent professional experience .
• Significant experience in program, operations, logistics, or contract management.
  
• Strong leadership, communication, customer service, and organizational skills.
  
• Ability to manage personnel, schedules, resources, and operational priorities.
  
• Ability to obtain and maintain a Secret Security Clearance, if required.
  
• Proficiency with Microsoft Office and standard business systems.
  

Why Join PRI?

At PRI, we believe great programs are built by great people. We are looking for leaders who can create positive customer relationships, motivate teams, improve processes, and deliver outstanding results. If you enjoy leading people, solving problems, and making a direct impact on mission success, we'd like to hear from you.

Comprehensive and Competitive Benefits

Paid Time Off (PTO), paid Federal holidays, health insurance, dental, vision, AD&D, short and long-term disability, life insurance, and a Fidelity 401K.

PRI is an Equal Opportunity Employer and does notdiscriminate on the basis of race, religion, color, sex, gender identity,sexual orientation, age, non-disqualifying physical or mental disability,national origin, veteran status or any other basis covered by appropriate law.All employment is decided on the basis of qualifications, merit, and businessneed s.