On-Site Program Manager for Federal Operations

Prime Response, Inc.; California; Hybrid; USD 120,000 - 135,000; Full time

Benefits offered by this job

PTO

Federal holidays

Health insurance

Dental

Vision

Accidental Death & Dismemberment

Life insurance

Disability保险

Fidelity 401K

Job summary

Prime Response, Inc. seeks a seasoned Program and Site Manager to lead operations for a federal customer at Edwards Air Force Base, California. The role requires strong leadership, program and logistics oversight, and excellent communication with customers and teams to ensure safety, quality, and mission success.

The position emphasizes building trust, driving process improvements, and delivering results in a high-visibility environment with complex priorities and strict contract requirements.

Qualifications

• Bachelor's degree in Business, Supply Chain, Logistics, or related field required.
• Significant experience in program, operations, logistics, or contract management.
• Ability to obtain and maintain a Secret Security Clearance, if required.

Responsibilities

• Serve as the primary on-site manager and customer-facing representative.
• Build and maintain strong relationships with government customers, stakeholders, and team members.
• Lead, mentor, coach, and develop a workforce in a fast-paced operational environment.
• Establish priorities, manage competing demands, and ensure commitments are met.
• Promote a culture of accountability, professionalism, teamwork, and customer service.
• Communicate clearly and confidently with customers, employees, and senior leadership.
• Identify issues early, coordinate solutions, and drive actions through closure.
• Oversee staffing, performance, training, scheduling, quality, and operational readiness.
• Monitor metrics, reporting, compliance requirements, and process improvement initiatives.
• Ensure services are delivered safely, professionally, and in accordance with contract requirements.

Skills

Leadership

Communication

Customer service

Operations management

Strategic thinking

Decision making

Team development

Education

Bachelor's degree in Business, Supply Chain, Logistics, or related field

Job description

Edwards AFB, United States | Posted on 10/05/2026

At PRI we view our employees as our most valuable asset. We recognizethat the skill, dedication, and enthusiasm of our team is critical toour success. We seek to provide a professional, safe, and enjoyable workenvironment that supports job enthusiasm, positive relationships, andeffective teamwork. We also work to provide clear communication ofdirection and goals and to motivate our team to achieve these goals.Furthermore, we seek to inspire loyalty to our company by treating allof our employees with respect, recognition, and understanding. Wesupport a dedication to both work and family and desire that ouremployees find balance in a high commitment to both. PRI supports awork environment that is challenging and demanding. In return, weprovide a competitive compensation and benefits package as well asjob/skill training to empower career advancement. Example benefits forour full-time positions include accrued Paid Time Off (PTO), sick leave,paid Federal holidays, health insurance, dental, vision, accident deathand dismemberment insurance, life insurance, bereavement leave, and aFidelity 401K.

Job Description

Program and Site Manager

Salary Range: $120,000 - $135,000 annually

Relocation: Potential Relocation for the right candidate

Lead Mission-Critical Operations Supporting a FederalCustomer

Prime Response, Inc. (PRI) is seeking an experienced anddynamic Program and Site Manager to lead operations supporting a federalcustomer at Edwards Air Force Base, California.

This highly visible leadership position serves as PRI'sprimary on-site representative and is responsible for managing personnel,customer relationships, contract performance, operational execution, quality,compliance, safety, and continuous improvement across a diverse logistics andsupport services environment.

We are seeking a proven leader who excels at buildingtrusted customer relationships, developing high-performing teams, solvingcomplex challenges, and delivering outstanding operational results in agovernment services environment.

If you are passionate about leadership, customer service,operational excellence, and mission success, we want to hear from you.

Key Responsibilities

• Serve as PRI's primaryon-site manager and customer-facing representative.
• Build and maintainstrong relationships with government customers, stakeholders, and teammembers.
• Foster a culture ofprofessionalism, accountability, teamwork, safety, and customer service.
• Communicate effectivelywith customers, employees, corporate leadership, and technicalstakeholders.
• Lead recurring customermeetings, operational reviews, and performance discussions.

Program & Contract Management

• Manage day-to-daycontract execution and overall program performance.
• Ensure compliance withcontract requirements, quality standards, policies, and procedures.
• Establish priorities,manage competing demands, and ensure commitments are met.
• Monitor performancemetrics, service delivery standards, and operational readiness.
• Maintain audit-readyrecords, documentation, reports, and deliverables.
• Support inspections,audits, quality reviews, investigations, and corrective actions.
• Ensure services aredelivered safely, professionally, and in accordance with contractualrequirements.
• Lead, mentor, coach, anddevelop a high-performing workforce.
• Oversee staffing,scheduling, onboarding, training, qualifications, and workforce readiness.
• Promote employeeengagement, professional growth, and accountability.
• Align personnelresources with mission priorities and customer requirements.
• Support recruiting,retention, succession planning, and workforce continuity efforts.

Operational Excellence

• Identify issuesproactively and drive solutions through completion.
• Lead continuousimprovement initiatives that improve quality, efficiency, compliance, andcustomer satisfaction.
• Analyze operationaldata, identify trends, and implement performance improvements.
• Coordinate resourcesacross multiple functional areas to ensure mission success.
• Manage operational risksand support business continuity efforts.

Requirements

Preferred Experience

We are particularly interested in candidates who possessexperience in one or more of the following areas:

• Program, project, site,operations, logistics, and contract management.
• Federal, military,aerospace, NASA, Department of Defense, or government supportenvironments.
• Managing large teams andcustomer-facing operations.
• Performance-basedservice contracts and contractual performance standards.
• Quality assurance,quality control, corrective actions, and compliance management.
• Workforce management,staffing, training, and employee development.
• Operational oversightinvolving multiple functional disciplines.
• Process improvementinitiatives, SOP development, and performance measurement programs.
• Logistics, supply chainmanagement, warehousing, transportation, fleet management, shipping,property management, inventory control, materials management, or relatedoperational functions.
• Multi-functionallogistics organizations supporting complex mission requirements.
• Performance reviewprocesses, customer satisfaction programs, and contract oversightactivities.

Qualifications

• Bachelor's degree inBusiness, Supply Chain Management, Logistics, Management, or a relatedfield; or 15 years of equivalent professional experience .
• Significant experiencein program management, operations management, logistics management,project management, or federal contract management.
• Demonstrated leadershipexperience managing personnel, resources, schedules, budgets, andoperational priorities.
• Strong communication,customer service, organizational, and problem-solving skills.
• Proven ability to managemultiple priorities in a fast-paced operational environment.
• Experience analyzingperformance data and implementing operational improvements.
• Ability to obtain andmaintain a Secret Security Clearance, if required.
• Proficiency withMicrosoft Office Suite and standard business systems.

We're Looking for Someone Who

• Is a confident andprofessional communicator.
• Builds credibility andtrust with customers and stakeholders.
• Leads by example andinspires exceptional team performance.
• Demonstrates soundjudgment, initiative, and accountability.
• Thrives in a dynamicenvironment with competing priorities.
• Is comfortable makingdecisions and resolving complex operational challenges.
• Maintains a strong focuson customer satisfaction, compliance, and quality performance.
• Possesses a provenrecord of successfully leading people, programs, projects, contracts, oroperations.
• Understands how tobalance customer expectations, workforce needs, and operationalrequirements.
• Is committed tocontinuous improvement and mission success.

Why Join PRI?

At PRI, we believe exceptional programs are built byexceptional people.

This position offers the opportunity to lead a diverse andmission-focused operation, work directly with government customers, influencecontract success, and make a meaningful impact on critical logistics andsupport services. You will join a team that values leadership, innovation,accountability, and customer commitment.

If you enjoy leading people, solving problems, strengtheningcustomer relationships, and delivering measurable results, PRI offers anexcellent opportunity to advance your career while supporting an importantfederal mission.

• Paid Time Off (PTO)
• Medical Insurance
• Vision Insurance
• Life Insurance
• Short-Term DisabilityInsurance
• Long-Term DisabilityInsurance
• Fidelity 401(k)Retirement Plan
  

PRI is an Equal Opportunity Employer and does notdiscriminate on the basis of race, religion, color, sex, gender identity,sexual orientation, age, non-disqualifying physical or mental disability,national origin, veteran status or any other basis covered by appropriate law.All employment is decided on the basis of qualifications, merit, and businessneed s.