Program Analyst - Clinic Profile Manager

Veterans Health Administration; United States; On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Federal benefits

Job summary

The Veterans Health Administration seeks a Program Analyst - Clinic Profile Manager to provide high-level support related to provider profile management. Location options include Harlingen, Corpus Christi, or McAllen, TX.

The role involves data analysis, regulatory interpretation, and ensuring accurate clinical profile data across multiple facilities. Qualified applicants will have specialized federal experience or graduate education, with transcripts for verification, and a strong ability to

Qualifications

• Experience or education directly related to the work of the position.
• Education must demonstrate knowledge, skills, and abilities for clinic profile work.
• Graduate education must be documented with transcripts.

Responsibilities

• Locate, interpret, and apply relevant regulations for scheduling and clinic profiles.
• Develop and interpret scheduling, ambulatory data capture, workload, and billing data.
• Review data, present alternatives, and assist in problem resolution.
• Create and implement training to ensure staff understand clinical profiles and data management.

Skills

Specialized experience

Regulations interpretation

Medical records knowledge

Medical billing programs

Data gathering and analysis

Education

Master's degree

Ph.D. / 3 years graduate education

Job description

The incumbent serves as a Program Analyst - Clinic Profile Manager for the Department of Veterans Affairs, Veteran Health Administration. The Program Analyst- Clinic Profile Manager position provides a high level of complex and highly skilled support related to provider profile management. This position will be located in Harlingen, TX; Corpus Christi, TX; or McAllen, TX clinc.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/20/2026.

Time-In-Grade Requirement

Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. For a GS-09 position you must have served 52 weeks at the GS-07. For a GS-11 position you must have served 52 weeks at the GS-09. The grade may have been in any occupation, but must have been held in the Federal service. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment. You may qualify based on your experience and/or education as described below:

To qualify for this position at the GS-09 level, you must meet one of the following:

• Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-7) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst- Clinic Profile Manager.
  • Qualifying specialized experience includes: Experience in positions that required working knowledge of the computer system for entry and retrieval of data;
  • Ability to locate and interpret appropriate applicable regulations;
  • Knowledge of medical records, medical billing programs, and medical terminology;
  • Gathering, developing, and interpreting data from various information systems;
  • Reviews reports, records, and provides statistical analysis for accuracy.
• NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.
• Education: Successful completion of a master's or equivalent graduate degree, successfully completed two (2) full years of progressively higher level graduate education leading to such a degree, LL.B or J.D. if related. Such education must demonstrate the knowledge, skills, and abilities necessary to do the work of this.
  • NOTE: Copies of transcripts must be submitted with your application materials.
  • Education cannot be credited without documentation.
• Combination: Combinations of successfully completed graduate level education (beyond the first year) and specialized experience, as described above, to meet the total requirements. The education portion must include graduate courses that demonstrate the knowledge, skills, and abilities necessary to do to the work of this position.
  • NOTE: Copies of transcripts must be submitted with your application materials.
  • Education cannot be credited without documentation.

To qualify for this position at the GS-11 level, you must meet one of the following:

• Specialized Experience: You must have at least one (1) full year of specialized experience equivalent to at least the next lower grade level (GS-9) in the Federal Service, that is directly related to the work of the position and has equipped you with the particular knowledge, skills and abilities to successfully perform the duties as a Program Analyst- Clinic Profile Manager.
  • Ability to locate and interpret appropriate and applicable regulations dealing with care, policies, procedures, and precedents regarding scheduling, clinic profiles, ambulatory data capture, workload and billing;
  • Knowledge of insurance intake processes and specialized medical billing programs;
  • Reviewing data, presenting alternatives, making recommendations, and assisting with developing problem resolutions;
  • Skill to evaluate and analyze processes and procedures with multiple variables;
  • Developing and implementing a training program to ensure staff are properly educated and accountable for clinical profiles, scheduling, and data management.
• NOTE: Experience must be fully documented on your resume and must include job title, duties, month and year start/end dates AND hours worked per week.
• Education: successfully completed a Ph.D. or equivalent doctoral degree, or 3 full years