Program Analyst - Clinic Profile Manager

Veterans Health Administration; Corpus Christi (TX); On-site; USD 62,000 - 97,000; Full time

Benefits offered by this job

Telework eligible

Job summary

The Veterans Health Administration, Department of Veterans Affairs, seeks a Program Analyst - Clinic Profile Manager in Texas (Harlingen, Corpus Christi, or McAllen). The role provides high-level support for provider profile management, scheduling grids, and workload capture to support VER A, MCA, and revenue management.

Typical schedule is Monday–Friday, 8:00am–4:30pm; telework may be authorized on an ad-hoc basis. This position is open under Fed Transition with relocation not authorized.

Responsibilities

• Coordinate clinical/provider profiles and scheduling grids.
• Capture outpatient workload for VER A, MCA, and Financial Revenue Management.
• Oversee clinic profile setup, maintenance, and related outputs.
• Lead analytics to monitor clinic performance against national/local measures.
• Develop training programs for staff on clinic profile management.

Job description

Program Analyst - Clinic Profile Manager

• Department: Department of Veterans Affairs

The incumbent serves as a Program Analyst - Clinic Profile Manager for the Department of Veterans Affairs, Veteran Health Administration. The Program Analyst- Clinic Profile Manager position provides a high level of complex and highly skilled support related to provider profile management. This position will be located in Harlingen, TX; Corpus Christi, TX; or McAllen, TX clinc.

Key Responsibilities

They coordinate clinical/provider profiles and scheduling grids, including but not limited to clinic set up and clinic maintenance. Clinic Profile Managers provide the vehicles to capture outpatient and related workload for Veterans Equitable Resource Allocation (VERA), MCA, and Financial Revenue Management for purposes to schedule patients, and to monitor clinic performance.

Clinic profile set up ensures the clinic structure allows the scheduling of patients, direct workload capture, accurate access wait times, direct insurance, and co-pay billing; direct MCA costing, and track facility and provider performance against national, VISN and local measures.

Duties include, but may not be limited to the following: Responsible for overall program management for the clinic maintenance process for the Facility and leads the facility's efforts to integrate profile management among healthcare providers, other facility staff, and patients.

Interpreting national policies and procedures, developing, and implementing local standards, defining requirements, and providing advice to top management on related issues pertaining to clinic/provider profile management.

Responsible for establishing and managing communication plans that identify target audience, appropriate messages, activities, and resources needed for effective communication, and communication plans for change management, incorporating multiple channels to manage expectations and disseminate project progress. Overseeing clinic supervision to staff delegated to services performing clinic profile coordination and management functions.

Leading clinic profile team members to ensure analytics, goals, are being met using accurate and timely clinic management tools for their designated services/clinics. Participating in Facility/VISN projects, task forces, and committees to problem-solve, educate, and implement software, data capture and scheduling directive matters. Responsible for oversight of all clinic set up options, clinic profiles and outputs.

Assessing the best structure of clinics, based on national mandates and direction, facility needs, provider needs, patient needs, and data desired to be captured. Responsible for ensuring appointment reminder systems are set up accurately for all outpatient clinic locations. Coordinating with informatics for development and management of data systems, assisting and creating the basis for data driven decision-making of clinic profile operations management.

Identifying problems and applies analytical techniques, correcting negative trends and provides resolutions to system issues/malfunctions, to include encounter and transmission errors, clinic grids and other issues related to clinic profile management. Developing and implementing an in-depth training program for the Facility to ensure staff are properly educated and accountable for clinical profiles, scheduling, and data management.

Coordinating quality assurance efforts through assessments of workflow and procedures to develop means of improving service delivery to customers. Evaluating data capture outputs that includes but not limited to clinic utilization, accurate clinic parameters, program clinic naming standards, etc. to ensure facility compliance with scheduling directives and other national guidance as it relates to Clinic Profile Management. Performs other duties as assigned.

Promotion Potential: The selectee may be promoted to the full performance level without further competition when all regulatory, qualification, and performance requirements are met. Selection at a lower grade level does not guarantee promotion to the full performance level. Work Schedule: Monday - Friday, 8:00am - 4:30pm Telework: This position may be authorized for ad-hoc telework. Telework eligibility will be discussed during the interview process.

Virtual: This is not a virtual position. Position Description/PD#: Program Analyst - Clinic Profile Manager/PD99898S Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized

Requirements & Education

A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/.

If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: https://sites.ed.gov/international/recognition-of-foreign-qualifications/. NOTE: If your school has changed names, or is no longer in existence, you must provide this information in your application.

Which agency is hiring for this position?

This position is with Veterans Health Administration, Department of Veterans Affairs.

What is the salary for this position?

The posted pay range is $61722 – $97087/yr.

Is this position remote or telework eligible?

This position is eligible for telework.

What is the application deadline?

Applications close on 2026-10-20.

Who is eligible to apply?

This position is open under the 'Fed Transition' hiring path.

Related Searches

Program Analyst - Clinic Profile Manager, Program Analyst - Clinic Profile Manager jobs, Program Analyst - Clinic Profile Manager careers, apply Program Analyst - Clinic Profile Manager, Program Analyst - Clinic Profile Manager in Texas, Program Analyst - Clinic Profile Manager jobs Texas, jobs in Texas, federal jobs in Texas, government jobs Texas, Veterans Health Administration, Veterans Health Administration jobs, Veterans Health Administration careers, Department of Veterans Affairs, Department of Veterans Affairs jobs, Management And Program Analysis, Management And Program Analysis jobs, USAJOBS Management And Program Analysis, fed transition jobs, telework eligible jobs, Program Analyst - Clinic Profile Manager salary, USA government jobs, federal government careers, USAJOBS.gov, public sector jobs Texas

Source: USAJOBS.gov — U.S. Federal Government · Retrieved 2026-10-16 · Not affiliated with or endorsed by OPM or USAJOBS.gov