Program Analyst

Veterans Health Administration; Manchester (NH); On-site; USD 55,000 - 75,000; Full time

Job summary

The Veterans Health Administration, VA Manchester Healthcare System, seeks a Program Analyst for the Integrated Pain Care Clinic Service Line in Manchester, NH. The developmental GS-7/GS-9 position provides operational and administrative support within Surgical Service, with time-in-grade requirements and federal eligibility rules.

Applicants must meet all requirements by 10/19/2026, and transcripts may be required for graduate education or observed time-in-grade.

Qualifications

• One year of specialized experience equivalent to GS-5.
• Graduate education may be substituted for experience.
• Combination: education and experience.

Responsibilities

• Provide operational and administrative management support to Surgical Service.
• Collect and analyze workload data for performance improvement.
• Conduct audits and standardize forms and processes.

Skills

Workload data analysis

Data management

Education

Master's degree

Graduate education (2 years)

Job description

This Program Analyst position is in the Integrated Pain Care Clinic Service Line at the VA Manchester Healthcare System, located at the Manchester, NH location.

To qualify for this position, applicants must meet all requirements by the closing date of this announcement, 10/19/2026. Time-In-Grade Requirement: Applicants who are current Federal employees and have held a GS grade any time in the past 52 weeks must also meet time-in-grade requirements by the closing date of this announcement. The grade may have been in any occupation, but must have been held in the Federal service. For a GS-07 position you must have served 52 weeks at the GS-05. For a GS-09 position you must have served 52 weeks at the GS-07. An SF-50 that shows your time-in-grade eligibility must be submitted with your application materials. If the most recent SF-50 has an effective date within the past year, it may not clearly demonstrate you possess one-year time-in-grade, as required by the announcement. In this instance, you must provide an additional SF-50 that clearly demonstrates one-year time-in-grade. Note: Time-In-Grade requirements also apply to former Federal employees applying for reinstatement as well as current employees applying for Veterans Employment Opportunities Act of 1998 (VEOA) appointment.

Grade Determinations:

You may qualify based on your experience and/or education as described below:

GS 7 Specialized Experience and/or Education:

• One year of specialized experience equivalent to at least the next lower grade (GS 5) level. This is a developmental position, which provides overall operational and administrative management support to Surgical Service. The incumbent must have the ability to apply skills and knowledge to routine and non-routine assignment, and adherence to basic policy and instruction.
• OR, 1 full year of graduate level education, such education must demonstrate the knowledge, skills, and abilities necessary to do the work. NOTE: A transcript must be submitted with your application.
• OR, Superior academic achievement, NOTE: A transcript must be submitted with your application.
• Or, Combination: Education and Experience.

GS 9 Specialized Experience and/or Education:

• One year of specialized experience equivalent to at least the next lower grade (GS 7) level in the normal line of progression for this occupation. Examples of specialized experience would typically include, but are not limited to: collecting and analyzing workload data and performance improvement and assessment data. The incumbent also conducts special audits, as well as standardization of forms and processes. Organizes and maintains data spreadsheets for statistical analysis, uses data sources to evaluate program strengths and areas for growth with direction and oversight, provides administrative support to all program staff. Plans and conducts complex analytical studies of health care delivery system and organizational elements and work to identify problems, administrative support, and effectiveness. Study areas include a wide range of functions such as overtime cost, logistical support, automated applications for administrative functions, office and space, and word processing systems. Interprets findings, develops constructive recommendations for solving significant problems.
• OR, Master's or equivalent graduate degree, NOTE: A transcript must be submitted with your application.
• OR, 2 full years of progressively higher level graduate education leading to such a degree or LL.B. or J.D., if related, NOTE: A transcript must be submitted with your application.
• OR, Combination of education and experience.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.