Program Analyst 3

Commonwealth-of-Pennsylvania; Annville (Lebanon County); Hybrid; USD 70,000 - 90,000; Full time

Job summary

The Commonwealth of Pennsylvania is seeking a Program Analyst 3 to lead analytical projects that improve statewide veterans programs and operations. The role involves studying complex initiatives, evaluating data, and guiding recommendations that influence decisions across veterans homes.

You will collaborate with cross‑functional teams to strengthen processes and support informed governance and resource allocation.

Qualifications

• One year as a Program Analyst 2 or equivalent
• Three years of analytical experience with program evaluation
• Equivalent combination of experience and training

Responsibilities

• Conduct research studies and analyze initiatives to assess effectiveness and alignment with goals
• Review program metrics and analyze complex data sets for improvements
• Collaborate with departments to develop applications, monitor compliance, and support reporting
• Prepare weekly, monthly, and quarterly reports for leadership
• Serve as administrator for assigned systems and support user training
• Lead or assist cross-functional teams in evaluating new products and creating recommendations

Skills

Analytical thinking

Research

Data analysis

Cross-functional collaboration

Education

Bachelor's degree

Job description

Do you hope to lead analytical projects that make a real difference as a Program Analyst 3 with the Department of Military and Veterans Affairs? This position allows you to study complex programs, review new technologies, and guide data-driven improvements. You will collaborate with teams across veterans homes to strengthen processes and support informed decision making. Your contributions will help advance quality, accuracy, and efficiency throughout the system.

This position focuses on evaluating programs, improving systems, and supporting analytical work that strengthens operations across veterans homes. You will conduct studies, develop reports, and work with teams to improve efficiency and support statewide initiatives. As a Program Analyst 3, you will perform the following duties:

• Program Research:Conduct research studies and analyze initiatives to assess effectiveness and alignment with goals
• Data Evaluation:Review program metrics, measure performance, and analyze complex data sets for improvements
• Grant Coordination:Collaborate with departments to develop applications, monitor compliance, and support reporting
• Report Development:Prepare weekly, monthly, and quarterly reports that help leadership understand operational trends
• System Administration:Serve as an administrator for assigned systems, analyze updates, and support user training
• Team Collaboration:Lead or assist cross functional teams in evaluating new products, studying outcomes, and creating recommendations

Interested in learning more? Additional details regarding this position can be found in the position description.

Work Schedule and Additional Information

• Full-time employment, 37.5 hours per week
• Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch.
• Telework:You may have the opportunity to work from home (telework) part-time, up to five days per ten-day pay period. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Annville. The ability to telework is subject to change at any time. Additional details may be provided during the interview.
• Salary:In some cases, the starting salary may be non-negotiable.
• You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices.

QUALIFICATIONS

Minimum Experience and Training Requirements

• One year as a Program Analyst 2(Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or
• Three years of analytical experience, two of which include professional experience in program evaluation and the development of program recommendations, and a bachelor's degree; or
• An equivalent combination of experience and training.

Other Requirements

• You must meet the PA residency requirement. For more information on ways to meet PA residency requirements, follow the link and click on Residency Guidelines.
• You must pass a favorable National Crime Information Center (NCIC) screening for admittance to Fort Indiantown Gap.
• You must maintain an Automated Installation Entry (AIE) card once it is issued.
• You must be able to perform essential job functions.

Legal Requirements

• A conditional offer of employment will require submission of criminal history reports. See hiring agency contact information.

Veterans

• Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to www.pa.gov/agencies/employment/how-to-apply.html and click on Veterans.

Telecommunications Relay Service (TRS)

• 711 (hearing and speech disabilities or other individuals).

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

• Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam).
• Your score is based on the detailed information you provide on your application and in response to the supplemental questions.
• Your score is valid for this specific posting only.
• You must provide complete and accurate information or:
  • your score may be lower than deserved.
  • you may be disqualified.
• You may only apply/test once for this posting.
• Your results will be provided via email.