Remote Federal Program Analyst | Ops & Process Improvement

TechOp Solutions International, Inc.; Washington (District of Columbia); Hybrid; USD 70,000 - 100,000; Full time

Job summary

TechOp Solutions International, Inc. seeks a Program Analyst to support a high-visibility federal program in the Washington, DC area.

The role emphasizes independent ownership balanced with collaboration across a large mission-driven team, delivering high-quality documentation and briefings for government stakeholders. The ideal candidate will have a Bachelor’s degree and 3+ years of relevant experience, strong writing and Excel/PowerPoint proficiency, and a Top Secret or Public Trust clearance

Qualifications

• Bachelor’s degree and 3+ years of relevant program analyst or operational support experience.
• Ability to work independently and take products from concept to completion with minimal direction.
• Strong communication skills, including the ability to brief stakeholders and leadership clearly and confidently.
• Advanced writing skills with experience drafting SOPs, policies, reports, and deliverables.
• Proficiency in Excel, PowerPoint, and other productivity tools.
• Strong organizational skills with the ability to manage multiple priorities in a high-tempo, collaborative environment.
• Experience with process improvement, workflow documentation, or operational analysis.
• Active CBP/ICE Public Trust with suitability or Active Top Secret Clearance.

Responsibilities

• Track, manage, and produce program deliverables with high accuracy and attention to detail.
• Coordinate reviews and ensure all submissions meet quality, formatting, and compliance standards.
• Support program operations through meeting facilitation, action tracking, and stakeholder coordination.
• Provide clear verbal and written updates to government stakeholders and program leadership.
• Develop and deliver briefings, status updates, talking points, and decision-ready materials.
• Support meeting preparation, agenda development, and follow-through.
• Assess current processes, workflows, and documentation to identify opportunities for improved efficiency.
• Support the development of streamlined procedures, automated workflows, and enhanced documentation tools.
• Assist with gathering and analyzing data, synthesizing insights, and presenting recommendations in a clear, actionable manner.
• Draft, edit, and maintain Standard Operating Procedures (SOPs), process maps, guides, and policy documents.
• Develop high-quality presentations, storyboards, and executive-level decks.
• Support knowledge capture and organization across shared systems and repositories.

Skills

Communication skills

Technical writing

Organizational skills

Process improvement

Independent / self-motivated

Stakeholder briefing

Education

Bachelor’s degree

Tools

Excel

PowerPoint

Job description

TechOp Solutions International, Inc. seeks a Program Analyst to support a high-visibility federal program in the Washington, DC area.

The role emphasizes independent ownership balanced with collaboration across a large mission-driven team, delivering high-quality documentation and briefings for government stakeholders. The ideal candidate will have a Bachelor’s degree and 3+ years of relevant experience, strong writing and Excel/PowerPoint proficiency, and a Top Secret or Public Trust clearance