Program Analyst

US-Department-of-Veterans-Affair; Lakewood (CO); On-site; USD 85,000 - 100,000; Full time

Job summary

The US Department of Veterans Affairs is seeking a Program Analyst within the Contracts Management and Performance Directorate of Integrated External Networks. The incumbent will communicate with contractors and field facilities to define and analyze healthcare issues and trends, monitor claims processing, clinical documentation, and care coordination activities.

This role emphasizes evaluating data, identifying trends, and supporting quality improvement initiatives through documentation,

Qualifications

• Specialized experience includes collecting and organizing program or operational data for healthcare or administrative analysis.
• Monitoring contract or program performance and resolving routine issues using established policies.
• Preparing reports, summaries, or presentations following established formats and guidelines.

Responsibilities

• Define and analyze healthcare issues and trends in collaboration with stakeholders.
• Monitor issues and risks related to claims processing, clinical documentation, and care coordination.
• Coordinate communications with contractors and field facilities and support quality improvement efforts.

Skills

Healthcare operations

Managed care operations

Data analysis

Job description

Serves as a Program Analyst within the Contracts Management and Performance (CMP) Directorate of Integrated External Networks (IEN) and supporting initiatives and projects through communication with contractors, field facilities, and others within the Agency to define and analyze healthcare issues and/or trends. The incumbent will monitor issues and risks relating to claims processing, clinical documentation, care coordination activities and others needs based on changes within healthcare.

Quality Ranking Factor* has been requested by the facility to help determine which of the basically qualified applicants are likely to be better qualified for a position. The quality ranking factor for this position is: Experience in healthcare operations and/or managed care operations.

*Quality Ranking Factors are skills, knowledge, abilities, or other worker characteristics which could be expected to result in superior performance on the job. Quality ranking factors will not be used for screening, but may be used as ranking criteria. Applicants with higher proficiency levels may rank above those with lower proficiency levels on a quality ranking factor.

Specialized Experience: At least one (1) full year of specialized experience, which equips you with the particular knowledge, skills, and abilities to perform successfully the duties of the Program Analyst, GS-12 position, and that is typically in or related to the work of the position to be filled. To be creditable, this specialized experience must have been equivalent to the grade 11 level in Federal service to qualify at the grade 12. Specialized experience: Specialized experience includes but is not limited to: Collecting and organizing program or operational data for healthcare or administrative analysis; identifying basic trends or issues in workload, performance, claims, or contract activities; monitoring contract or program performance and resolves routine issues using established policies; supporting quality or process improvement activities by validating data and documenting workflows; tracking project tasks, updating status information and coordinating communications with partners; preparing reports, summaries, or presentations following established formats and guidelines. but involve many meticulous sequential steps to complete a test; and following written procedures which give carefully detailed instructions on each step of the assigned test and examinations.

For more information on these qualification standards, please visit the United States Office of Personnel Management's website at https://www.opm.gov/policy-data-oversight/classification-qualifications/general-schedule-qualification-standards/.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.