Management and Program Analyst

US Office of Personnel Management; Lakewood (CO); On-site; USD 70,000 - 90,000; Full time

Job summary

US Office of Personnel Management in Colorado is seeking a Management and Program Analyst at the GS-0343-9/11 level to support Core HRIT products for HCM and USA Staffing. You will work with Data Analysts, Software Engineers, Account Managers, Agency Customers and leadership to discover customer needs and document requirements.

The role emphasizes documenting business processes, coordinating testing activities, and translating requirements into system improvements.

Qualifications

• At least one full year of specialized experience equivalent to GS-07 in the federal service.
• Education must demonstrate the competencies to perform the work; transcripts may be required.
• Graduate education or professional degree can substitute for experience per policy.
• Education verified by the U.S. Office of Personnel Management.

Responsibilities

• Assist with projects to evaluate, implement, or improve business systems.
• Collaborate with stakeholders and technical staff to gather and document requirements.
• Assist with testing activities for system implementations or enhancements.
• Document business processes and workflows to support improvements.

Skills

Specialized experience

Requirements gathering

Testing activities

Documentation of processes

Education

Master's degree or higher

Two years of graduate education

LL.B. or J.D. (related field)

Ph.D. or doctoral degree (related)

Job description

As a Management and Program Analyst at the GS-0343-9/11, you will be part of HR Solutions, Office of Personnel Management. If selected, you will work with Data Analysts, Software Engineers, Account Managers, Agency Customers and leadership to discover customer needs, document requirements, and design and test Federal HRIT products supporting Core HCM and USA Staffing.

To be found qualified, your resume must clearly show experience that meets the Minimum Qualifications. For each position (paid or volunteer), include the months, years, and hours worked per week. One year of specialized experience equals 12 months at 40 hours per week (part-time hours are prorated). Experience listed without hours per week, or listed as "varies," will not receive credit.

Minimum Qualifications for the GS-09

A. You must have at least one full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-07 grade level in the Federal service performing all of the following:

1. Assisting with projects to evaluate, implement, or improve business systems; AND
2. Supporting collaboration with stakeholders and technical staff to gather and document business requirements; AND
3. Assisting with testing activities in support of system implementations or enhancements; AND
4. Documenting business processes, workflows, or functional requirements to support system improvements.

OR

B. Successfully completed a master's or equivalent graduate degree or two full years of progressively higher-level graduate education leading to such a degree, or LL.B. or J.D., if related. Such education must demonstrate the competencies necessary to do the work of this position. (Transcripts Required)

OR

C. You have the specialized experience as described in A, but less than one year; and I have more than one year but less than the required education in B. I have computed the percentage of the requirements that I meet, and the total is at least 100%. To compute the percentage, divide your total months of qualifying experience by 12. Then divide your semester hours of graduate education beyond the first year (total graduate semester hours minus 18) by 18. Add the two percentages. The total percentage must equal at least 100% to qualify. (Transcripts Required)

Minimum Qualifications for the GS-11

A. You must have at least one full year (52 weeks) of specialized experience equivalent in difficulty and complexity to the GS-09 grade level in the Federal service performing all of the following:

1. Coordinating or supporting projects to evaluate, implement, or improve business systems; AND
2. Collaborating with stakeholders and technical teams to gather, analyze, and document business requirements and functional specifications; AND
3. Planning and executing testing activities for system implementations or enhancements, including documenting results and identifying issues; AND
4. Analyzing and documenting business processes or workflows to recommend or support system improvements.

OR

B. Successfully completed a Ph.D. or equivalent doctoral degree OR at least three full academic years of progressively higher-level graduate education leading to such a degree OR LL.M. in a related field of study. (Transcripts Required)

OR

C. You may qualify if you have less than the full amount of experience described in "A" and less than the amount of education described in "B" but have a combination of the type of experience described in "A" and the type of education described in "B" totaling 100% of the stated qualifications for this position. To determine your combination, first compute your experience as a percentage of the experience listed in "A" above; then determine your education as a percentage of the education listed in "B" above; then add the two percentages. The total percentages must equal at least 100%. Only graduate education in excess of one year (i.e., 18 semester hours) may be combined with experience under this standard. (Transcripts Required)

You must meet all qualification and eligibility requirements by the closing date of this announcement.

All Education must be accredited by an accredited institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications (particularly positions with a positive education requirement.) Therefore, applicants must report only attendance and/or degrees from schools accredited by accredited institutions recognized by the U.S. Department of Education. Applicants may verify accreditation at the following website: Accreditation. All education claimed by applicants will be verified by OPM accordingly.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religious; spiritual; community, student, social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.