Program Administrative Specialist – Housing & Data Management

Win NYC; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Women In Need (Win) in New York, NY seeks an Administrative Assistant to provide essential administrative and clerical support for the Transitional Housing program. You will maintain client records, assist with billing, and ensure compliance with agency and contract requirements.

The role involves data entry, reporting, scheduling, and coordinating trainings and transportation while supporting the Program Director and collaborating with team members.

Qualifications

• High School Diploma or equivalent required.
• Administrative support experience preferred, ideally in nonprofit/housing/human services.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint; typing speed 50 WPM.
• Strong organizational, communication, and time-management skills.
• Detail-oriented with ability to handle confidential information.

Responsibilities

• Maintain client records, charts, daily census reports, and confidential program documentation.
• Enter and manage CARES data to ensure accuracy and compliance with OTDA, DHS, and Win requirements.
• Prepare monthly billing documentation and assist with resolving billing discrepancies.
• Process incident reports, maintain filing systems, and support program record management.
• Coordinate client trainings, workshops, events, and transportation requests.
• Maintain staff calendars, PTO schedules, and department contact directories.
• Collect, compile, and submit reports to internal departments and leadership.
• Provide administrative support to the Program Director and perform related duties as assigned.

Skills

Typing 50 WPM

Strong organizational skills

Effective communication

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

Women In Need (Win) in New York, NY seeks an Administrative Assistant to provide essential administrative and clerical support for the Transitional Housing program. You will maintain client records, assist with billing, and ensure compliance with agency and contract requirements.

The role involves data entry, reporting, scheduling, and coordinating trainings and transportation while supporting the Program Director and collaborating with team members.