Administrative Assistant

Win NYC; New York (NY); On-site; USD 42,000 - 56,000; Full time

Job summary

Women In Need (Win) in New York, NY seeks an Administrative Assistant to provide essential administrative and clerical support for the Transitional Housing program. You will maintain client records, assist with billing, and ensure compliance with agency and contract requirements.

The role involves data entry, reporting, scheduling, and coordinating trainings and transportation while supporting the Program Director and collaborating with team members.

Qualifications

• High School Diploma or equivalent required.
• Administrative support experience preferred, ideally in nonprofit/housing/human services.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint; typing speed 50 WPM.
• Strong organizational, communication, and time-management skills.
• Detail-oriented with ability to handle confidential information.

Responsibilities

• Maintain client records, charts, daily census reports, and confidential program documentation.
• Enter and manage CARES data to ensure accuracy and compliance with OTDA, DHS, and Win requirements.
• Prepare monthly billing documentation and assist with resolving billing discrepancies.
• Process incident reports, maintain filing systems, and support program record management.
• Coordinate client trainings, workshops, events, and transportation requests.
• Maintain staff calendars, PTO schedules, and department contact directories.
• Collect, compile, and submit reports to internal departments and leadership.
• Provide administrative support to the Program Director and perform related duties as assigned.

Skills

Typing 50 WPM

Strong organizational skills

Effective communication

Time management

Education

High School Diploma or equivalent

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

The Administrative Assistant provides critical administrative and clerical support to the Transitional Housing program. This role is responsible for maintaining accurate client records, supporting billing and reporting processes, coordinating program logistics, and ensuring compliance with agency and contract requirements.

WHAT YOU WILL DO

• Maintain client records, charts, daily census reports, and confidential program documentation.
• Enter and manage CARES data to ensure accuracy and compliance with OTDA, DHS, and Win requirements.
• Prepare monthly billing documentation and assist with resolving billing discrepancies.
• Process incident reports, maintain filing systems, and support program record management.
• Coordinate client trainings, workshops, events, and transportation requests.
• Maintain staff calendars, PTO schedules, and department contact directories.
• Collect, compile, and submit reports to internal departments and leadership.
• Provide administrative support to the Program Director and perform related duties as assigned.

WHO YOU WILL BE

• High School Diploma or equivalent required.
• Administrative support experience is preferred, ideally within a nonprofit, social services, housing, or human services environment.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint; typing speed of 50 WPM required.
• Strong organizational, communication, and time-management skills.
• Detail-oriented with the ability to manage confidential information.
• Able to work independently and collaboratively in a fast-paced environment.
• Comfortable interacting with individuals at all levels of the organization.
• Committed to Win's mission, values, and client-centered approach.

Equal Opportunity Employer

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.