Administrative Assistant

Women In Need, Inc. (Win); New York (NY); On-site; USD 28,000 - 40,000; Full time

Job summary

Women In Need, Inc. (Win) seeks an Administrative Assistant to provide essential clerical support for the Transitional Housing program in Staten Island.

You will maintain client records, assist with CARES data, and prepare billing documents while ensuring compliance with OTDA, DHS, and Win requirements. The role requires a High School Diploma, proficiency in Word/Excel/Outlook/PowerPoint, and a 50 WPM typing speed.

Qualifications

• High School Diploma or equivalent required.
• **Administrative support experience is preferred, ideally within a nonprofit, social services, housing, or human services environment.
• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint; typing speed of 50 WPM required.
• Strong organizational, communication, and time-management skills.
• Detail-oriented with the ability to manage confidential information.
• Able to work independently and collaboratively in a fast-paced environment.
• Comfortable interacting with individuals at all levels of the organization.
• Committed to Win's mission, values, and client-centered approach.

Responsibilities

• Maintain client records, charts, daily census reports, and confidential program documentation.
• Enter and manage CARES data to ensure accuracy and compliance with OTDA, DHS, and Win requirements.
• Prepare monthly billing documentation and assist with resolving billing discrepancies.
• Process incident reports, maintain filing systems, and support program record management.
• Coordinate client trainings, workshops, events, and transportation requests.
• Maintain staff calendars, PTO schedules, and department contact directories.
• Collect, compile, and submit reports to internal departments and leadership.
• Provide administrative support to the Program Director and perform related duties as assigned.

Skills

Microsoft Word

Microsoft Excel

Outlook

PowerPoint

Typing 50 WPM

Organizational skills

Communication skills

Time management

Attention to detail

Independent & collaborative work

Education

High School Diploma or equivalent

Tools

CARES data entry system

Job description

The Administrative Assistant provides critical administrative and clerical support to the Transitional Housing program. This role is responsible for maintaining accurate client records, supporting billing and reporting processes, coordinating program logistics, and ensuring compliance with agency and contract requirements.

Transitional Housing

Staten Island, NY

$24.64 per hour

What You Will Do

• Maintain client records, charts, daily census reports, and confidential program documentation.


• Enter and manage CARES data to ensure accuracy and compliance with OTDA, DHS, and Win requirements.


• Prepare monthly billing documentation and assist with resolving billing discrepancies.


• Process incident reports, maintain filing systems, and support program record management.


• Coordinate client trainings, workshops, events, and transportation requests.


• Maintain staff calendars, PTO schedules, and department contact directories.


• Collect, compile, and submit reports to internal departments and leadership.


• Provide administrative support to the Program Director and perform related duties as assigned.

Who You Will Be

• High School Diploma or equivalent required.


• Administrative support experience is preferred, ideally within a nonprofit, social services, housing, or human services environment.


• Proficient in Microsoft Word, Excel, Outlook, and PowerPoint; typing speed of 50 WPM required.


• Strong organizational, communication, and time-management skills.


• Detail-oriented with the ability to manage confidential information.


• Able to work independently and collaboratively in a fast-paced environment.


• Comfortable interacting with individuals at all levels of the organization.


• Committed to Win's mission, values, and client-centered approach.