Program Administrative Specialist

Coppin State University; Baltimore (MD); On-site; USD 68,000 - 83,000; Full time

Job summary

Coppin State University in Baltimore, MD is seeking a Program Administrative Specialist to support the Graduate Admissions Office. The role involves reviewing applications and transcripts for compliance, enforcing admission regulations, and handling day-to-day operations in the absence of the Director.

Ideal candidate has strong verbal and written communication, customer service, and the ability to manage data and respond to inquiries about graduate admissions policies and deadlines.

Qualifications

• Bachelor's degree required.
• Experience in admissions or enrollment is preferred.
• Ability to multitask and work across programs and departments.

Responsibilities

• Review applications and transcripts for compliance with academic standards and deadlines.
• Assist in monitoring and enforcing graduate admission regulations.
• Provide day-to-day operations support in the Graduate Admissions Office in the absence of the Director.
• Respond to inquiries regarding admission policies and deadlines.
• Prepare and send letters and communications related to admissions.

Skills

Multitasking

Organizational skills

Customer service

Education

Bachelor's degree

Job description

Job Posting

JR102250 Program Administrative Specialist (Open)

Department

Graduate Studies , PM

Position Type

Regular

Open Date

10-28-2026

Close Date

11-18-2026

Salary

$75,000 annually

Job Description

Candidate will be able to review and evaluate applications and transcripts for compliance with academic standards and assist in monitoring and enforcing graduate admission regulations and deadlines established by the Graduate School. Candidate will be able to recommend admissibility within the graduate admissions criteria and will be responsible for day-to-day operations of the Graduate Admissions Office in the absence of the Director. All applicants must have excellent verbal and written communication skills, and the ability to listen effectively. They must possess excellent customer service skills and thrive in a team-oriented setting. Applicants must be able to effectively problem solve and make decisions based on policy. They must be able to assimilate information from diverse resources in order to make informed decisions. The applicant must be able to effectively manage work responsibilities, establish priorities, and accurately record, proof, and compare data. They must be able to utilize general office equipment, computers, and computer software including word processing, spreadsheets, and databases (such as Microsoft Office). They must be able to manage data, communication, storage & retrieval, and also be able to read, interpret, and apply policies and practices in the work setting. Other responsibilities will include Responding to inquiries from graduate applicants regarding admission to the Graduate School; composing letters, FAX, Telex and e-mail communications; sends pre-applications and applications; may certify financial solvency and first-year support; provides conditional and final letters of admission.

Responsibilities

• Reviews and evaluates applications and transcripts for compliance with academic standards and assists in monitoring and enforcing graduate admission regulations and deadlines established by the Graduate School and recommends admissibility within those criteria and is responsible for day-to-day operations of Graduate Admissions Office in the absence of the Director.
• Processes, edits and distributes acceptance and denial letters; keeps informed regarding changes in policies, procedures and criteria governing graduate school admission.
• Responds to written, telephone and personal inquiries for information regarding graduate admission policies, regulations, procedures and deadlines.
• Provides information to and assists departmental admissions committees regarding policies, regulations, procedures and criteria governing graduate school admission and notifies academic departments of action taken.
• Revises and edits graduate application form in cooperation with departmental admissions committees and graduate school, approves copy and makes arrangements for printing.

Minimum Qualifications

Education

• Bachelor's degree.

Experience

• Experience in admissions, enrollment a plus.

Knowledge, Skills, And Abilities

• Ability to multitask and work in a dynamic environment.
• Good organization skills and the ability to work across programs and departments essential.

Conditions Of Employment

• No or very limited physical effort required.
• No or very limited exposure to physical risk.
• Work is normally performed in a typical interior/office work environment.

Additional Job Information

Benefits Summary

• Coppin State University offers a competitive benefits package to include health insurance options (medical, dental, vision), life and disability insurance, retirement plan contributions, as well as paid leave and federal holidays for all regular employees.
• Please see the link below to view the benefits that Coppin State University has to offer. https://www.coppin.edu/benefits

E-VERIFY STATEMENT

This agency participates in the E-Verify system for verification of citizenship and employment authorization.

Equal Opportunity

Coppin State University is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, creed, color, ethnicity, national origin, ancestry, religion, gender, sexual orientation, gender identity, genetic information, marital status, pregnancy, age, disability status or veteran status. View the EEOC Know Your Rights poster for more information regarding your rights under the law.

Reasonable Accommodations

If you experience difficulties utilizing the online application system or you require reasonable accommodations during any part of the pre-employment process, please contact Human Resources at [e-mail]. Please note that only inquiries regarding a request for reasonable accommodation or system issues will be responded to when contacting this e-mail account. Reasonable accommodation will be considered on a case-by-case basis.