Program Administrative Assistant - JOIN Program

Colscss; Columbus (OH); On-site; USD 29,000 - 32,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

Vacation and sick leave

403(b) retirement plan (match)

Competitive hourly rate

Job summary

Catholic Social Services (CSS) in Columbus, OH, is seeking a Program Administrative Assistant to support the JOIN Program's daily operations, assist clients with eligibility and services, and coordinate volunteers. The role requires strong organizational and communication skills, attention to detail, and the ability to collaborate with clients, volunteers, and community partners.

The position offers an hourly wage of $21.50–$23.00, a 37.5-hour work week, and benefits including health, vision,

Qualifications

• Bachelor’s degree in social work, Human Services, Business Administration, or a related field preferred.
• Proficient in Microsoft Office Suite or similar software.
• Experience in social services, administrative work, or a client-service environment preferred.
• Experience working with volunteers is a plus.
• Strong organizational and time-management skills
• Able to work independently and as part of a team
• Comfortable with Microsoft Office, databases, and email
• Able to handle confidential information professionally.
• Detail-oriented and able to manage multiple tasks.
• Travel within a 100-mile radius on an as needed basis for community outreach.
• Ability to lift up to 15 lbs.

Responsibilities

• Manage the day-to-day administrative operations of the JOIN Program.
• Communicate with clients about eligibility, applications, and program services.
• Maintain accurate client records, data, and program documentation.
• Assist with volunteer recruitment, onboarding, and training.
• Coordinate, schedule, and support JOIN volunteers.
• Work with utility companies, community partners, and other agencies as needed.
• Provide clients with information, referrals, and additional resources.
• Ensure program activities follow agency policies and funding requirements.
• Audit client files to ensure compliance with funders’ requirements.
• Assist with program outreach and community engagement.
• Coordinate and facilitate financial literacy workshops, as needed.

Skills

Organizational skills

Time management

Communication skills

Client-service orientation

Microsoft Office proficiency

Team collaboration

Attention to detail

Education

Bachelor’s degree in social work, Human Services, Business Administration, or related

Tools

Microsoft Office Suite

Job description

Catholic Social Services (CSS) in Columbus, OH, is seeking a Program Administrative Assistant to support the JOIN Program's daily operations, assist clients with eligibility and services, and coordinate volunteers. The role requires strong organizational and communication skills, attention to detail, and the ability to collaborate with clients, volunteers, and community partners.

The position offers an hourly wage of $21.50–$23.00, a 37.5-hour work week, and benefits including health, vision,