Program Administrative Assistant

Catholic Social Services of Columbus; Columbus (OH); On-site; USD 42,000 - 45,000; Full time

Benefits offered by this job

Health benefits

Vision benefits

Dental benefits

403(b) Retirement Savings Plan w/match

Mileage reimbursement

Vacation and sick leave

Job summary

Catholic Social Services of Columbus is seeking a Program Administrative Assistant to manage the JOIN Program’s daily operations, assist clients with eligibility and services, and coordinate volunteers and partner agencies.

The role requires strong organizational and communication skills, attention to detail, and the ability to work with clients, volunteers, and community partners in a collaborative environment. 37.5-hour work week at the Columbus location.

Qualifications

• Bachelor’s degree in social work, human services, business administration, or related field preferred.

Responsibilities

• Manage day-to-day administrative operations of the JOIN Program.
• Communicate with clients about eligibility, applications, and program services.
• Maintain accurate client records, data, and program documentation.
• Assist with volunteer recruitment, onboarding, and training.
• Coordinate, schedule, and support JOIN volunteers.
• Work with utility companies, community partners, and other agencies as needed.
• Provide clients with information, referrals, and additional resources.
• Ensure program activities follow agency policies and funding requirements.
• Audit client files to ensure compliance with funders’ requirements.
• Assist with program outreach and community engagement, including financial literacy workshops.

Skills

Organizational skills

Time management

Teamwork

Independent work

Education

Bachelor’s degree in social work, human services, business administration, or related field

Tools

Microsoft Office Suite

Job description

Since 1945, Catholic Social Services (CSS) has been a source of compassion, dignity, and hope for those Christ calls us to serve throughout our community. Serving over 10,000 individuals annually, our mission is supported by dedicated volunteers who help seniors find connections, guide families towards a brighter future, and assist young adults in transitioning to the workforce. Rooted in the belief that every person reflects the image of God, we journey together as neighbors, empowering individuals to shape their own futures with our unwavering support.

Program Administrative Assistant

The JOIN Program Administrative Assistant is responsible for the day-to-day administrative operations of the JOIN Program, while also providing support to clients and coordinating program volunteers. This position requires strong organizational and communication skills, attention to detail, and the ability to work effectively with clients, volunteers, and community partners.

Duties / Responsibilities:

• Manage the day-to-day administrative operations of the JOIN Program.
• Communicate with clients about eligibility, applications, and program services.
• Maintain accurate client records, data, and program documentation.
• Assist with volunteer recruitment, onboarding, and training.
  • Coordinate, schedule, and support JOIN volunteers.
• Work with utility companies, community partners, and other agencies as needed.
• Provide clients with information, referrals, and additional resources.
• Ensure program activities follow agency policies and funding requirements.
• Audit client files to ensure compliance with funders’ requirements.
• Assist with program outreach and community engagement.
  • Coordinate and facilitate financial literacy workshops, as needed.

Education and Experience:

• Bachelor’s degree in social work, Human Services, Business Administration, or a related field preferred.
• Proficient in Microsoft Office Suite or similar software.
• Experience in social services, administrative work, or a client-service environment preferred.
• Experience working with volunteers is a plus.

Required Skills / Abilities:

• Pass a BCI/FBI criminal background check and drug screening.
• Strong organizational and time-management skills
• Able to work independently and as part of a team
• Comfortable with Microsoft Office, databases, and email
• Able to handle confidential information professionally
• Detail-oriented and able to manage multiple tasks

Work Environment:

• Typical office environment, with minimal exposure to excessive noise or adverse environmental issues.
• Prolonged periods sitting at a desk and working on a computer.
• Travel within a 100-mile radius on an as needed basis for community outreach.
• Ability to lift up to 15 lbs.

We offer:

• Excellent Team Environment
• Health, Vision, and Dental Benefits
• Vacation and sick leave
• 403(b) Retirement Savings Plan w/match
• Mileage reimbursement
• Hourly Rate: $21.50 - $23.00 depending on qualifications
• Work week: 37.5 hours
• Location: 197 E. Gay St, Columbus, OH 43215

CSS is an Equal Opportunity Employer and does not discriminate based on race, color, religion, age, sex (including pregnancy), national origin, age, disability or genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances.

CSS is a drug free workplace.