Professional Services Technical Installer

NCR Atleos; Rhode Island; Remote; USD 60,000 - 100,000; Full time

Job summary

An established industry player is seeking a Professional Services Technical Installer to join their dynamic team. This role involves extensive travel and the opportunity to work independently on various projects. You'll be responsible for monitoring implementations, managing logistics, and performing hardware installations, all while ensuring adherence to quality and safety standards. If you have a strong background in technical installations and enjoy problem-solving in a fast-paced environment, this position offers a great opportunity for growth and development in the IT sector.

Benefits

Medical Insurance

Dental Insurance

Life Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401(k) Plan

Qualifications

• 3+ years of relevant experience or equivalent training.
• Strong analytical, problem-solving, and communication skills.

Responsibilities

• Daily reporting on project specifics and timely expense submissions.
• Monitor implementation in accordance with time, cost, and quality standards.
• Manage logistics and execute hardware installation across multiple sites.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Proficiency with Microsoft Office

Ability to work independently

Education

Relevant Experience or Equivalent Training

Tools

PC Software Applications

Job description

Professional Services Technical Installer

Join to apply for the Professional Services Technical Installer role at NCR Atleos.

About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our 20,000 dedicated employees optimize branches, improve operational efficiency, and maximize self-service availability for financial institutions and retailers worldwide.

Position Details

• Location: Virtual
• Travel: 75%+ travel may be required

Key Responsibilities

• Daily reporting (project number, site, hours on-site, hours travel, etc.)
• Weekly and timely expense submissions
• Project-specific reporting in customer databases or Excel (self-audits, weekly updates, milestone reporting, etc.)
• Escalate project issues and risks by interfacing with project personnel, customers, and suppliers
• Monitor implementation in accordance with time, cost, and quality standards
• Assist with engineering dispatch and customer engineer duties beyond their knowledge when requested
• Maintain access status, training records, deployment tools, and software (including certifications and calibrations)
• Lead, supervise, and direct assignments
• Understand and implement safety and quality practices based on OEM and customer standards
• Perform power verification, hardware testing, and equipment installation and troubleshooting
• Manage logistics and execute hardware installation across multiple sites
• Perform hardware testing in out-of-service environments and lead site teams
• Verify service delivery completion, including redlines, job cost overages, and quality

Minimum Qualifications

• At least 3 years of relevant experience or equivalent training, proficiency in the system, and Telcordia Skill levels 1, 2, and 3
• Ability to work independently and adhere to company policies
• Strong analytical, problem-solving, and communication skills
• Physical ability to lift at least 25 pounds and work in confined spaces and tight environments
• Proficiency with PC and software applications (Outlook, Microsoft Office)
• Willingness to travel and work night shifts as needed
• Ability to evaluate and train lower skill technicians

Preferred Qualifications

• Strong analytical skills and familiarity with TELCORDIA GR-1275

Offers are conditional upon passing screening criteria.

Benefits

• Medical, Dental, Life, Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401(k) Plan

EEO Statement

NCR Atleos is an equal-opportunity employer, committed to diversity and inclusion in the workplace.

Agency Policy

We only accept resumes from preferred suppliers. Unsolicited resumes sent to NCR Atleos will not be responsible for fees.

Additional Details

• Seniority Level: Mid-Senior level
• Employment Type: Full-time
• Job Function: Information Technology
• Industry: Banking