Professional Services Technical Installer

NCR Atleos; Missouri; Remote; USD 60,000 - 100,000; Full time

Job summary

An innovative firm is seeking a Professional Services Technical Installer to join their team. This role involves significant travel, with responsibilities including project reporting, implementation monitoring, and quality control. The ideal candidate will have a strong background in Telcordia systems and possess excellent analytical and problem-solving skills. If you're ready to take on exciting challenges in a dynamic environment and contribute to enhancing financial access, this opportunity is perfect for you.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

Short/Long Term Disability

Paid Vacation

401k

Qualifications

• 3+ years of experience with proficiency in Telcordia systems.
• Strong analytical, problem-solving, and communication skills required.

Responsibilities

• Daily reporting and expense submission for projects.
• Monitor implementation to meet time, cost, and quality standards.
• Lead and supervise assignments while ensuring safety practices.

Skills

Analytical Skills

Problem-Solving Skills

Communication Skills

Ability to Work Independently

Familiarity with Telcordia

Tools

Microsoft Office

Excel

Outlook

Job description

Professional Services Technical Installer

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Professional Services Technical Installer

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About NCR Atleos
NCR Atleos, headquartered in Atlanta, is a leader in expanding financial access. Our dedicated 20,000 employees optimize the branch, improve operational efficiency and maximize self-service availability for financial institutions and retailers across the globe.

Location: virtual

Travel: 75% plus travel may be required

Key Areas Of Responsibility

• Daily reporting (project number, site, hours on-site, hours travel, etc.)
• Weekly and on-time expense submission
• Project specific reporting in customer databases or Excel (self-audits, weekly updates, milestone reporting, etc.)
• Escalate project issues and risks by interfacing with project personnel, including customers and suppliers
• Monitor implementation in accordance with time, cost, and quality standards
• Assist with Engineering Dispatch Service /Customer Engineer duties beyond current knowledge when requested
• Maintain access status, updating and increasing as needed
• Maintain training records, updating and increasing as needed
• Maintain deployment tools and software (including certifications and calibrations)
• Lead, supervise, and direct assignments
• Understand and implement established safety practices
• Understand quality requirements and implement quality control processes based on OEM practices and customer standards
• Perform power verification and preliminary hardware testing using proper testing tools
• Add or remove common systems equipment hardware
• Add or remove wiring and connections on non-working equipment
• Commission and test OEM equipment to the photonic layer
• Read and stay current on installation documentation

Minimum Qualifications

• Minimum of 3 years' experience or equivalent, with proficiency in the system (familiar with Telcordia), and Telcordia Skill levels 1, 2, and 3
• Ability to perform work independently
• Adherence to company policies and procedures
• Strong analytical, problem-solving, and communication skills
• Ability to work in confined spaces and tight environments
• Proficiency with PC and software applications including Outlook and Microsoft Office
• Willingness to travel for several weeks and work night shifts as required
• Physical ability to lift at least 25 pounds
• Professional conduct and ability to train lower skill levels

Preferred Qualifications

• Strong analytical and problem-solving skills
• Familiarity with TELCORDIA GR-1275 standard

Offers are conditional upon passing screening criteria.

Benefits

• Medical, Dental, Life, Vision Insurance
• Short/Long Term Disability
• Paid Vacation
• 401k

EEO Statement

NCR Atleos is an equal-opportunity employer, committed to diversity and inclusion.

Agency Policy

Only resumes from NCR Atleos preferred agencies will be accepted. No fees for unsolicited resumes.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Information Technology
• Industries: Banking

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