Professional Services PMO

GEP; Clark (NJ); Hybrid; USD 150,000 - 175,000; Full time

Job summary

GEP Clark in New Jersey is seeking a Senior PMO leader to orchestrate client SaaS implementations and transformation programs. You will oversee scoping, configuration, integration, testing, and go-live while ensuring realistic staffing, schedules, and budgets.

The role requires strong leadership across implementation, engineering, and client teams, with a focus on governance, reporting, and stakeholder communication. This is a hybrid role with onsite three days at the Clark HQ.

Qualifications

• 12+ years of experience in technology project, program, or portfolio management.
• Proven PMO leadership for enterprise software, SaaS, or consulting projects.
• Experience managing large, complex, client-facing SaaS implementations or digital transformation programs.
• Experience with configuration, data migration, integration, testing, and go-live.
• Familiarity with SAP or Oracle integrations.
• Strong knowledge of Agile, Waterfall, and hybrid delivery approaches.
• Experience with project financials, including budgeting, forecasting, and margins.
• Hands-on experience with PM tools (Jira, Smartsheet, MS Project) and executive reporting.
• Ability to lead and influence cross-functional teams and senior stakeholders without direct authority.
• Excellent communication skills with implementation teams, engineers, clients, and C-suite leaders.

Responsibilities

• Delivery oversight: oversee the portfolio of client SaaS implementations and transformation programs, from scoping through go-live and handoff to support.
• Maintain a clear view of schedule, scope, budget, risk, and resourcing across engagements.
• Lead project health reviews and intervene when engagements trend off track.
• Own escalation paths and resolve cross-team issues and dependencies.
• Serve as hands-on PMO lead on complex/high-risk engagements when needed.
• Governance and standards: own PMO governance, templates, tooling, and reporting cadence.
• Evolve standards to balance rigor with speed required by delivery teams.
• Set PMO priorities and report progress to senior leadership.
• Cross-functional partnership: connect implementation, engineering, client teams, and other GEP functions.
• Work with delivery and sales on realistic estimates, timelines, and resourcing.
• Coordinate dependencies between client implementations and product engineering.
• Support client-facing teams in steering committees and executive communications.
• Influence stakeholders without direct authority.
• Resource and capacity management: forecast demand, manage capacity, allocate people across projects.
• Identify staffing gaps and risks and propose solutions.
• Financial and performance management: track budgets, forecasts, margins, and change orders; collaborate with finance.
• Deliver KPI reporting and portfolio insights to leadership.
• Risk, quality, and continuous improvement: strengthen risk/issue management and drive improvements across the portfolio.
• Run retrospectives and lessons learned; identify automation opportunities to reduce admin overhead.
• Coaching and enablement: advise on PM best practices and foster accountability and collaboration across teams.

Skills

Project management

Stakeholder management

Cross-functional collaboration

Agile/Waterfall hybrid

Education

Bachelor's degree in business, engineering, computer science, supply chain, or related field

Tools

Jira

Smartsheet

MS Project

Job description

GEP Clark, Clark, New Jersey, United States

Full Time

Job Description

About GEP

GEP is a global provider ofAI-powered procurement and supply chain strategy, software, and managedservices, serving Fortune 500 and Global 2000 companies. Our software, GEPQuantum Intelligence, helps enterprises transform how they source, buy, and managetheir supply chains. Our Professional Services team brings that technology tolife for clients, and that work is complex, high-stakes, and growing.

About the Role

The Professional Services PMObrings consistency, visibility, and discipline to how client implementationsand transformation programs get planned and delivered. You will be the projectmanagement leader for this work. You'll partner with implementation teams,engineering teams, and client and delivery teams to make sure projects arescoped realistically, staffed well, tracked honestly, and delivered on time.

This is a hybrid role requiring 3 days onsite in our GEP Clark NJ Headquarters.

Responsibilities

Delivery oversight

• Partner with implementation, engineering, andclient/delivery leaders to oversee the portfolio of client SaaSimplementations and transformation programs, from scoping throughconfiguration, integration, testing, go-live, and handoff to support
• Maintain a clear, accurate view of schedule, scope,budget, risk, and resourcing across all active engagements
• Lead project health reviews and step in early whenengagements are trending off track
• Own escalation paths and drive resolution ofcross-team issues and dependencies, including those that spanimplementation, product engineering, and the client's own teams
• Serve as a hands-on project or program lead on themost complex or high-risk engagements as needed

Governance and standards

• Own the PMO's governance, methodology, templates,tooling, and reporting cadence
• Evaluate how projects are initiated, planned,tracked, escalated, and closed, and evolve the standards to balance rigorwith the speed implementation and engineering teams need
• Set PMO priorities and report on progress to seniorleadership

Cross-functional partnership

• Act as the connective tissue between implementationteams, engineering, client-facing teams, and other GEP functions
• Work with delivery and sales leaders on realisticestimates, timelines, and resourcing before commitments are made toclients
• Coordinate dependencies between clientimplementations and product engineering, including feature readiness,releases, and defect resolution
• Support client-facing teams in steering committees,status reviews, and executive communications
• Influence and align stakeholders at all levelswithout direct authority

Resource and capacitymanagement

• Work with implementation, engineering, and deliveryleaders to forecast demand, manage capacity, and allocate people acrossprojects
• Identify staffing gaps and risks early and recommendsolutions

Financial and performancemanagement

• Track project financials, including budgets,forecasts, margins, and change orders, in partnership with finance
• Own the KPIs the PMO reports on, such as on-timedelivery, budget variance, utilization, time to go-live, clientsatisfaction, and risk exposure
• Deliver clear, honest portfolio reporting to seniorleadership and executives

Risk, quality, and continuousimprovement

• Strengthen risk and issue management practices soteams actually use them
• Run retrospectives and lessons-learned reviews, andturn findings into better practice across the portfolio
• Identify opportunities for tools and automation thatcut administrative overhead for project teams

Coaching and enablement

• Advise and coach delivery, implementation, andengineering leaders on project management best practices
• Foster a culture of accountability, transparency, andcollaboration across teams

Qualifications

Required

• 12+ years of experience in technology project,program, or portfolio management, including significant time insenior-level or leadership roles
• Proven experience running a PMO function or leadingproject delivery for an enterprise software, SaaS, professional services,or consulting organization
• Track record of managing large, complex,client-facing SaaS implementations or digital transformation programs,ideally in procurement, supply chain, finance, or other enterpriseoperations software
• Experience working closely with implementation andengineering teams, including configuration, data migration, integration,testing, and go-live
• Familiarity with integrating enterprise platformswith client ERP and finance systems such as SAP or Oracle
• Strong working knowledge of Agile, Waterfall, andhybrid delivery approaches, and the judgment to know which fits a givenproject
• Experience with project financials, includingbudgeting, forecasting, and margin management
• Hands-on experience with PPM and project tools (suchas Jira, Smartsheet, MS Project, or similar) and with buildingexecutive-level reporting
• Demonstrated ability to lead and influencecross-functional teams and senior stakeholders without direct authority
• Excellent communication skills, with the ability tospeak credibly with implementation teams, engineers, clients, and C-suiteleaders
• Bachelor's degree in business, engineering, computerscience, supply chain, or a related field, or equivalent experience

Preferred

• PMP, PgMP, or SAFe certification
• Direct experience with source-to-pay, procurement, orsupply chain software and the client organizations that use it
• Experience at a procurement or supply chaintechnology, consulting, or managed services firm
• Experience supporting a globally distributed teamacross multiple time zones
• Experience maturing an existing PMO or improvingdelivery practices across a portfolio

Salary Range: $150,000 – $175,000 annually, based on experience and qualifications.

Additional Compensation: Eligible for a performance-based bonus tied to individual and company performance.

Benefits: Comprehensive medical, dental, and vision coverage, 401(k) with a 3% company match, paid time off, company holidays, and professional development opportunities.

Job Snapshot

Updated Date

10/26/2026

Job ID

Job_1191

Department

CIT

Location

Location GEP Clark, Clark, New Jersey, United States

Employee Type

Full Time

Salary Range

USD 150,000 - 175,000 (Annual)

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GEP’s strength is its people. As a leader in procurement and supply chain solutions, we are committed to providing innovative solutions that create a competitive advantage for enterprises worldwide. Our leadership helps us maintain this focus and drives our commitment to deliver the highest value to our clients.

GEP’s leadership is a collective of some of the most experienced and accomplished professionals in the industry. Blending together strong business acumen with rich technical expertise, they are leading GEP’s global workforce into the future

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