Solution Consultant - SaaS Implementation

GEP; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Health coverage

401(k) match

Paid time off

Company holidays

Professional development

Job summary

GEP is seeking a hands-on Project Manager to own client projects from kickoff to go-live, including platform implementations, data migrations, SaaS transitions, and AI-enabled initiatives. You will partner with cross-functional teams to ensure successful delivery and client satisfaction.

The ideal candidate has strong project management fundamentals and experience with enterprise software implementations. In this role, you will guide cross-functional teams, manage timelines, and maintain

Qualifications

• Project management experience in technology services, SaaS, or professional services.
• Hands-on experience with enterprise software implementations, data migrations, or system integrations.
• Exposure to AI/ML or AI-powered enterprise solutions preferred.

Responsibilities

• Own end-to-end delivery of client projects, including implementations and migrations, ensuring on-time and high-quality outcomes.
• Lead platform implementations from requirements gathering through configuration, testing, training, and go-live support.
• Manage data migration efforts, including extraction, transformation, validation, and cutover activities.
• Oversee project timelines, dependencies, and risks, proactively identifying and addressing blockers.
• Coordinate standups, status meetings, and sprint activities using Agile or hybrid methodologies.

Skills

Project management

AI/ML exposure

Agile methodologies

Communication skills

Problem-solving

Education

Bachelor’s degree in Business/IS/related

PMP/CSM/Six Sigma certification preferred

Tools

Salesforce

Jira

Asana

MS Project

Job description

Full Time

Job Description

Who We Are

GEP, with over 30 offices globally, is one of the fastest growing procurement and supply chain solutions firms, offering consulting, software, and managed services. We’ve built our success by being smart, creative, and focused on solving complex challenges for some of the world’s largest organizations.

Role Overview

In this hands‑on role, you’ll own and execute client projects from kickoff through go‑live, including new platform implementations, data migrations, SaaS transitions, and AI‑enabled initiatives.

You’ll partner with cross‑functional teams to deliver high‑quality solutions that drive client success. The ideal candidate brings strong project management fundamentals, experience with enterprise software implementations, and a client‑first mindset.

Key Responsibilities

Project Delivery

• Own end‑to‑end delivery of client projects, including implementations and migrations, ensuring on‑time and high‑quality outcomes
• Lead platform implementations from requirements gathering through configuration, testing, training, and go‑live support
• Manage data migration efforts, including extraction, transformation, validation, and cutover activities
• Oversee project timelines, dependencies, and risks, proactively identifying and addressing blockers
• Coordinate standups, status meetings, and sprint activities using Agile or hybrid methodologies

Process & Documentation

• Follow established SOPs and implementation frameworks, while identifying opportunities to improve efficiency
• Maintain accurate documentation, including project plans, requirements, configurations, and status reports
• Execute QA activities such as test planning, UAT coordination, and defect tracking
• Use project management and ticketing tools (Salesforce, Jira, etc.) to track progress and manage issues

Client Communication

• Serve as the primary day‑to‑day contact for clients, ensuring alignment on goals and expectations
• Deliver regular status updates, milestone reports, and risk assessments
• Facilitate client workshops, training sessions, and go‑live readiness reviews
• Build strong client relationships through proactive communication and follow‑through

Cross‑Functional Collaboration

• Partner with solution consultants, data engineers, and technical teams to ensure seamless delivery
• Work closely with product, engineering, and support teams to resolve issues
• Track and measure success through defined OKRs
• Escalate risks and roadblocks with clear context and recommended actions
• Support implementation of AI‑enabled features and ensure client adoption
• Stay current on procurement and AI technology trends
• Contribute to continuous improvement of implementation methodologies

Qualifications

• Project management experience in technology services, SaaS, or professional services
• Hands‑on experience with enterprise software implementations, data migrations, or system integrations
• Exposure to AI/ML or AI‑powered enterprise solutions preferred
• Background in procurement, source‑to‑pay, or supply chain technology is a plus
• Proficiency with tools like Salesforce, Jira, Asana, or MS Project
• Experience with Agile, Waterfall, or hybrid methodologies
• Strong organizational skills with ability to manage multiple priorities
• PMP, CSM, or Six Sigma certification preferred
• Bachelor’s degree in Business, Information Systems, or a related field
• Excellent communication and problem‑solving skills

Salary Range: $120,000 – $160,000 annually, based on experience and qualifications.

Additional Compensation: Eligible for a performance‑based bonus tied to individual and company performance.

Benefits: Comprehensive health coverage (medical, dental, and vision), 401(k) plan with a 3% company match, paid time off, company holidays, and professional development opportunities.

GEP’s strength is its people. As a leader in procurement and supply chain solutions, we are committed to providing innovative solutions that create a competitive advantage for enterprises worldwide. Our leadership helps we maintain this focus and drives our commitment to deliver the highest value to our clients.

GEP’s leadership is a collective of some of the most experienced and accomplished professionals in the industry. Blending together strong business acumen with rich technical expertise, they are leading GEP’s global workforce into the future

#WeAreGEP

What makes us really stand out from the crowd?

We value and invest in talent. We respect honesty and individuality. We put our clients and our people first. This is what makes us special, and why GEP is an exceptional place to work.