Professional Services Operations Lead

NVIDIA Corporation; Santa Clara (CA); Hybrid; USD 124,000 - 196,000; Full time

Job summary

NVIDIA Corporation in Santa Clara, CA is seeking a Professional Services Operations Specialist to optimize cross-functional workflows and manage vendor/contract activities. The role emphasizes accuracy, initiative, and collaborative problem-solving in a fast-paced environment.

The ideal candidate has 5+ years in operations, excels with data dashboards, Excel, and AI-enabled automation, and can coordinate 24/7 deployment support with internal and external teams.

Qualifications

• 5+ years of experience in operations, field operations, logistics, project coordination, or related area within a digital environment.
• Bachelor’s degree or Master’s or equivalent experience in Operations, Logistics, Business Management, Industrial Engineering, or a similar area.
• Experience handling advanced operational workflows involving multiple partners, teams, and systems.
• Strong analytical skills, experience working with operational data, dashboards, reports, and metrics.

Responsibilities

• Support operations across deployments, partnering with internal deployment teams and third-party resources to ensure smooth execution.
• Manage end-to-end operational process for vendors and contractors, working with technical teams.
• Coordinate asset allocation, scheduling, and 24/7 shift rotations across deployments.
• Serve as an operational point of contact for vendors and contractors; drive communication and performance management.
• Lead purchase orders for approved vendors and contractors and manage PO lifecycle.
• Own and improve operational trackers, dashboards, reports, and metrics; use Excel to identify trends and insights.
• Run and improve operational workflows and systems; leverage automation and AI tools to reduce manual work.
• Partner with regional and global Operations teams to identify gaps and develop solutions.

Skills

Analytical skills

Strong organizational skills

Problem-solving

Process improvement

Stakeholder management

English proficiency

Education

Bachelor’s degree in Operations/Logistics/Industrial Engineering

Master’s degree (optional)

Tools

Excel

Outlook

Dashboards

Automation tools

AI tooling

Job description

NVIDIA Corporation in Santa Clara, CA is seeking a Professional Services Operations Specialist to optimize cross-functional workflows and manage vendor/contract activities. The role emphasizes accuracy, initiative, and collaborative problem-solving in a fast-paced environment.

The ideal candidate has 5+ years in operations, excels with data dashboards, Excel, and AI-enabled automation, and can coordinate 24/7 deployment support with internal and external teams.