Senior Professional Services Operations Lead

NVIDIA Corporation; Santa Clara (CA); On-site; USD 124,000 - 196,000; Full time

Benefits offered by this job

Equity

Benefits

Job summary

NVIDIA is seeking an experienced Professional Services Operations Expert to optimize end-to-end operations for NALA deployments. You will collaborate with internal teams and third-party resources to ensure timely execution, onboarding, documentation, contracts, and smooth transitions.

The role emphasizes analytics, dashboards, and process automation using Excel, AI tools, and automation platforms. Strong English communication and cross-team collaboration are essential in a fast-paced environment.

Qualifications

• 5+ years in operations, field operations, logistics, or related digital environment.
• Bachelor’s or master’s in Operations, Logistics, Business Management, or similar.
• Experience handling complex workflows with multiple partners and systems.
• Strong data analysis, dashboards, reports, and metrics experience.
• Advanced Microsoft Office, especially Excel and Outlook.
• Experience using automation and AI to improve processes and efficiency.
• Excellent organizational, problem-solving, and prioritization skills.
• Strong interpersonal and stakeholder-management abilities in cross-functional teams.
• Excellent written and verbal English communication.
• Flexibility to support across time zones with occasional early/late hours.

Responsibilities

• Support operations across deployments, coordinating with internal teams and vendors.
• Own end-to-end processes for vendors, from onboarding to contract coordination and offboarding.
• Manage asset allocation, scheduling, and 24/7 shift coverage for deployments.
• Serve as operational contact for vendors and contractors, aligning processes and performance.
• Lead PO lifecycle for approved vendors and contractors to enable timely invoicing.
• Develop and maintain trackers, dashboards, and metrics on deployments, resources, and risks.
• Run and improve workflows using automation and AI to reduce manual work and boost quality.

Skills

Operations management

Project coordination

Data analysis

Excel

AI tooling

Automation

Stakeholder management

English communication

Education

Bachelor's degree in Operations

Master's degree (preferred)

Tools

Outlook

Automation tools

AI tooling platforms

Job description

NVIDIA is seeking an experienced Professional Services Operations Expert to optimize end-to-end operations for NALA deployments. You will collaborate with internal teams and third-party resources to ensure timely execution, onboarding, documentation, contracts, and smooth transitions.

The role emphasizes analytics, dashboards, and process automation using Excel, AI tools, and automation platforms. Strong English communication and cross-team collaboration are essential in a fast-paced environment.