Professional Services Engineer

Abacus Group LLC; Los Angeles (CA); Hybrid; USD 100,000 - 120,000; Full time

Job summary

Join a forward-thinking company as a Professional Services Engineer, where you will develop and deploy tailored solutions for clients in the financial services sector. This role offers the opportunity to work with a diverse array of technologies while enhancing your skills in a supportive environment. You'll be responsible for managing projects, troubleshooting technical issues, and configuring cloud services, all while collaborating with a team of experienced technicians. With competitive compensation and a robust benefits package, this position is perfect for those looking to make an impact in a dynamic field.

Benefits

Medical insurance

Dental insurance

Vision insurance

Disability insurance

Life insurance

401k

PTO

Certificate reimbursement

Online courses access

Team support and mentorship

Qualifications

• Strong technical skills with public cloud technologies, particularly Azure.
• Experience in a system engineering role with IT infrastructure.

Responsibilities

• Handle complex technical project tasks and initial troubleshooting for clients.
• Configuration and migration of Cloud Services with client interaction.

Skills

Technical implementation and troubleshooting

History troubleshooting and/or installing IT infrastructure

Configuration of Windows Servers

Configuration & deployment of Microsoft products

Networking - configure firewalls, managed switches, TCP/IP

Education

Certifications preferred (Azure Expert, MCSE, VCP, CCP)

Minimum 2-3 years' experience in a system engineering role

Tools

Azure

Job description

As a Professional Services Engineer, you will develop and deploy client centered solutions and enhance our service catalog for clients based in the financial services industry. With a keen interest in industry standards, best practices and emerging trends, you will provide and deliver solutions that are tailored to our clients' needs while also being robust, repeatable, and embraced throughout the organization.

Responsibilities (including, but not limited to the following) :

• Handling complex technical project tasks, project issues and initial troubleshooting for clients.
• A client facing role with occasional in person visits to client sites.
• Configuration and troubleshooting of servers and networks.
• Configuration and migration of Cloud Services.
• Management of small and medium sized projects.
• Provide technical advice on planning and scoping calls.
• Help achieve department goals by hitting personal KPI targets.
• Some domestic travel and on-call requirement.
• Some evening shifts, Working from Home.
• Documentation of internal processes and guides

Skills :

• Technical implementation and troubleshooting
• History troubleshooting and / or installing IT infrastructure at a senior level
• Configuration of Windows Servers
• Configuration & deployment of Microsoft products
• Networking - configure firewalls, managed switches, TCP / IP and protocols

Qualifications :

• Strong technical skills with public cloud technologies, Azure specifically
• Minimum 2-3 years' experience in a system engineering role
• Certifications preferred (Azure Expert, MCSE, VCP, CCP)
• MSP experience preferred

The Benefits of Working for Abacus :

• Part of a team of experienced technicians that challenge, support and mentor each other
• Exposure to diverse array of technologies & opportunities to further technical education through online courses and certificate reimbursement
• Competitive compensation & robust benefits package : medical, dental, vision, disability, life insurance, 401k, and PTO

Salary DOE : 100-120k

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Professional Engineer • Los Angeles, CA, United States