Senior Professional Services Engineer

Integris; United States; Remote; USD 100,000 - 120,000; Full time

Job summary

Join a forward-thinking company that’s redefining IT services with a People First approach! As a Senior Solutions Engineer, you will play a pivotal role in implementing innovative technology solutions for clients. Your expertise will help shape project success while ensuring the highest quality standards. With a focus on collaboration and mentorship, you will lead the development of project deployment standards and contribute to a culture of excellence. This dynamic role offers an opportunity to make a real impact in the IT landscape, working with a team that values integrity and innovation.

Benefits

Medical, Dental, and Vision Insurance

401K Retirement Plan

Minimum 4 Weeks of Paid Time Off (PTO)

Birthday PTO

Paid Holidays

Paid Time Off for Volunteering

Short-Term and Long-Term Disability Insurance

Life Insurance

Supplemental Insurance

Employee Assistance Program

Qualifications

• 5+ years in IT with 1.5-2 years as a Solutions Engineer preferred.
• Certifications required within 180 days of employment.

Responsibilities

• Lead implementation of technology solutions for clients.
• Collaborate with project managers to ensure project success.
• Document technical work for client billing and support.

Skills

Project Management

Technical Problem Solving

Client Communication

Automation Development

Education

Associate’s Degree in Business or Computer-Related Field

Certifications (AZ-305, CCNP, AWS Solutions Architect Professional, etc.)

Tools

AWS

Azure

Network Security Tools

Job description

Current job opportunities are posted here as they become available.

Salary Range: $100,000 - $120,000 + 10% bonus

Are you ready to make an impact? Join Integris, where integrity meets innovation! Be part of a team that’s redefining IT services by leading with “People First”.

Integris is a leading IT solutions provider, offering high-touch services that clients love. Our team of highly experienced local professionals delivers best-in-class solutions, including dedicated vCIOs, specialized security and compliance advisory services, and a 24/7 help desk. As we rapidly expand across the country, both organically and through partnerships with like-minded managed IT service providers (MSPs), we remain committed to identifying the best talent available to play a crucial role in transforming IT services for our clients.

Job Summary

The Senior Solutions Engineer is responsible for the successful implementation of project work in the Integris Professional Services department. The Senior Solutions Engineer is also responsible for owning solution implementations for internal and external customers, meeting project deadlines, creating Integris documentation, and working in a team environment to provide the highest level of service. This position acts as the lead engineer on customer projects, participating in standard creation, automation, product, and technology evaluation.

Job Responsibilities

• Assist in or communicate project milestones with project management, client, and internal service teams.
• Maintain and develop skills matrix competencies as defined by manager.
• Maintain project client satisfaction in line with company goals.
• Consults and works closely with project managers, clients, and co-workers to ensure successful implementation of technology solutions.
• Ensure project tasks/deliverables are completed and client technical needs are met; sometimes utilizing specialist resources while maintaining project ownership.
• Collaborate with co-workers and serve as technical resource to resolve any problems/situations that may arise, serving as a mentor and highest escalation point to all technical Professional Services resources.
• Creates standards for systems requirements while also developing automation and process improvements.
• Document all aspects of technical work to provide appropriate information for client billing and ongoing support.
• Ensure project deliverables meet quality standards.
• Lead the development and documentation of project deployment standards.

Job Qualifications

Education/Certification Requirements:

• Associate’s degree in business or computer-related field or equivalent education/experience.
• Certification Requirements: Must have, or complete, AZ-305, CCNP, AWS Solutions Architect Professional, VCP, Azure Solution Architect, M365 Enterprise Expert Admin, FCSS in Network Security or Network Security Essential for Cloud-Managed Fireboxes, or equivalent demonstrated experience, within 180 days of employment.

Experience Requirements:

• 5+ years working in Information Technology. 1.5-2 years as Solutions Engineer preferred.

At Integris, we value our team members and offer comprehensive benefits, including:

• Medical, Dental, and Vision Insurance
• 401K Retirement Plan
• Minimum 4 Weeks of Paid Time Off (PTO)
• Birthday PTO
• Paid Holidays
• Paid Time Off for Volunteering
• Short-Term and Long-Term Disability Insurance
• Life Insurance
• Supplemental Insurance
• Employee Assistance Program

Join us in shaping the future of IT services while making a positive impact on our clients and communities.

Integris is an equal opportunity employer, committed to diversity and inclusion. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, gender, pregnancy, sexual orientation, gender identity, age, familial status, disability, genetic information, or any other protected class under applicable federal, state, and local laws.