Professional Liability Claims Manager

Sedgwick; Town of Texas (WI); On-site; USD 66,000 - 143,000; Full time

Job summary

Join a leading company as a Professional Liability Claims Manager. You will oversee operations and ensure compliance while managing staff and developing business plans. Ideal candidates have relevant supervisory experience and strong technical expertise, contributing to a dynamic and caring workplace.

Qualifications

• Eight years of Professional Liability experience required.
• Three years prior supervisory experience preferred.
• Licenses as required.

Responsibilities

• Manage technical and operational functions of assigned liability offices.
• Ensure compliance with standards and best practices.
• Develop business plans with goals for the locations.

Skills

Strong technical claims knowledge

Excellent oral and written communication

Leadership skills

Analytical skills

Excellent negotiation skills

Education

Bachelor's degree

J.D., CPCU, ARM, AIM, and/or AIC certifications

Tools

Microsoft Office

Job description

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By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Newsweek Recognizes Sedgwick as America’s Greatest Workplaces National Top Companies

Certified as a Great Place to Work

Fortune Best Workplaces in Financial Services & Insurance

Professional Liability Claims Manager

PRIMARY PURPOSE: To manage the technical and operational functions within assigned Professional Liability offices with up to 74 full-time colleagues including compliance with company standards and industry best practices; to ensure consistent delivery of quality services including direct operational responsibility of an office in the location where the manager resides; to manage the staffing and training needs; and to manage budget preparation and profit and loss management for assigned offices.

ESSENTIAL FUNCTIONS And RESPONSIBILITIES

• Oversees overall Professional Liability operations management for assigned locations.
• Establishes policy and procedures to assure compliance to best practices, claims management services standards, state regulations, and client service requirements.
• Establishes business plan with goals and objectives for the partnership and locations/offices.
• Monitors management reports relating to the partnership/office performance.
• Assists with the coordination of sales and client service efforts.
  
  

ADDTIONAL FUNCTIONS And RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).
• Travels as required.
  
  

Supervisory Responsibilities

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
• Provides support, guidance, leadership and motivation to promote maximum performance.
  
  

Qualifications

Education & Licensing

Bachelor's degree from an accredited college or university preferred. J.D., CPCU, ARM, AIM, and/or AIC certifications preferred. Licenses as required.

Experience

Eight (8) years Professional Liability experience or equivalent combination of education and experience required, including three (3) years prior supervisory experience.

Skills & Knowledge

• Strong technical claims knowledge
• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Leadership/management/motivational skills
• Analytical and interpretive skills
• Strong organizational skills
• Excellent interpersonal skills
• Excellent negotiation skills
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies
  
  

WORK ENVIRONMENT

When applicable and appropriate, consideration will be given to reasonable accommodations.

Mental: Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines

Physical: Computer keyboarding, travel as required

Auditory/Visual: Hearing, vision and talking

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.

If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Finance and Sales

• Industries

  Insurance

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