Professional Business Process Outsourcing

Gainwell Technologies; Indiana (PA); Hybrid; USD 54,000 - 78,000; Full time

Benefits offered by this job

Flexible vacation policy

401(k) employer match

Health benefits

Educational assistance

Job summary

Gainwell Technologies is seeking a Professional Business Process Outsourcing professional to support data gathering and analysis for client evaluations. You will accompany the sales team to client sites as needed and help translate client requirements into actionable data for outsourcing projects.

The role emphasizes collaboration, timely delivery, and growth within a company that values work-life balance, continuous learning, and career development.

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• Bachelor's degree in business administration, information technology, computer science or related field preferred.
• Three or more years of business process outsourcing, consulting or systems implementation experience.
• Experience working with business processes.
• Experience working with information technology applications and infrastructure.

Responsibilities

• Assists the business process outsourcing development teams in gathering and summarizing data to assist in client evaluation. Accompanies the sales team, as needed, to client sites.
• Provides analysis and documentation of client requirements to provide appropriate data to outsourcing project development and implementation teams for client(s).
• Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met.
• Demonstrates system setup to clients before system is finalized. Tests and analyzes system configuration against requirement documents during implementation and administration.
• Monitors processes and resolves participant issues; escalates as appropriate.

Skills

Organizational skills

Time management

Communication skills

Education

Bachelor's degree in business administration, information technology, computer science or related field

Job description

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Professional Business Process Outsourcing

Date: Sep 3, 2026

Location: Any city, IN, US, 99999

Work Mode: Virtual (Exception only)

It takes great medical minds to create powerful solutions that solve some of healthcare's most complex challenges. Join us and put your expertise to work in ways you never imagined possible. We know you've honed your career in a fast-moving medical environment. While Gainwell operates with a sense of urgency, you'll have the opportunity to work more flexible hours. And working at Gainwell carries its rewards. You'll have an incredible opportunity to grow your career in a company that values work-life balance, continuous learning, and career development.

Summary

Your role in our mission

Essential Job Functions

• Assists the business process outsourcing development teams in gathering and summarizing data to assist in client evaluation. Accompanies the sales team, as needed, to client sites.


• Provides analysis and documentation of client requirements to provide appropriate data to outsourcing project development and implementation teams for client(s).


• Prepares work plans, documents project scope and reviews with client to ensure accuracy. Monitors project schedules to ensure timelines and deliverables are met.


• Demonstrates system setup to clients before system is finalized. Tests and analyzes system configuration against requirement documents during implementation and administration.


• Monitors processes and resolves participant issues; escalates as appropriate.

Basic Qualifications

• Bachelor's degree or equivalent combination of education and experience


• Bachelor's degree in business administration, information technology, computer science or related field preferred


• Three or more years of business process outsourcing, consulting or systems implementation experience


• Experience working with business processes


• Experience working with information technology applications and infrastructure

Other Qualifications

• Organizational and time management skills


• Communication, presentation and facilitation skills


• Ability to conceptualize, develop and apply business and management consulting applications and services


• Ability to assess clients' business and identify improvement opportunities


• Willingness to travel

What we're looking for

What you should expect in this role

The pay range for this position is$54,300.00-$77,500.00 per year, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors. Put your passion to work at Gainwell. You'll have the opportunity to grow your career in a company that values work flexibility, learning, and career development. All salaried, full-time candidates are eligible for our generous, flexible vacation policy, a 401(k) employer match, comprehensive health benefits , and educational assistance. We also have a variety of leadership and technical development academies to help build your skills and capabilities.

We believe nothing is impossible when you bring together people who care deeply about making healthcare work better for everyone. Build your career with Gainwell, an industry leader. You'll be joining a company where collaboration, innovation, and inclusion fuel our growth. Learn more about Gainwell at our company website and visit our Careers site for all available job role openings.

Gainwell Technologies is an Equal Opportunity Employer, where all qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical condition), age, sexual orientation, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. Gainwell Technologies defines \"wages\" and \"wage rates\" to include \"all forms of pay, including, but not limited to, salary, overtime pay, bonuses, stock, stock options, profit sharing and bonus plans, life insurance, vacation and holiday pay, cleaning or gasoline allowances, hotel accommodations, reimbursement for travel expenses, and benefits.