Professional Assistant - System Integrator - Office of Information Technology Services

Suffolk County Community College; Selden (NY); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental and vision benefits

Vacation days

Deferred compensation

Pension plan

Job summary

Suffolk County Community College Ammerman Campus in Selden, NY, invites applications for a full-time System Integrator Professional Assistant in the Office of Information Technology Services. The role focuses on maintaining IT systems, ERP access controls, and application administration, with potential evening/weekend duties.

Ideal candidates hold an Associate degree in IT or related field and at least three years of IT experience, plus two years in enterprise system configuration and access

Qualifications

• Associate degree in IT or related field with 3+ years IT experience.
• 2 years experience maintaining enterprise systems for configuration and access.

Responsibilities

• Install, maintain, and repair server software; provide support and troubleshooting.
• Assess ERP-related configurations and security; analyze costs and timelines.
• Audit and validate ERP access; enforce role-based access controls and audits.
• Analyze program code for ERP implementations; work with scripting tools and databases.
• Collect and distribute data via SFTP and related protocols; support data center ops.

Skills

IT experience

Access management

Programming experience

Higher ed experience

Education

Associate degree in IT or related field

Tools

ERP systems

Server management tools

Scripting tools

Job description

TITLE: Professional Assistant - System Integrator - Office of Information Technology Services

CAMPUS: Ammerman Campus in Selden

START DATE: ASAP

TYPE OF APPOINTMENT: Full Time

RANK: Faculty

POSITION DESCRIPTION: Suffolk County Community College is the largest community college in the State University of New York (SUNY) system, enrolling more than 26,000 students at its three campuses in Selden, Brentwood, and Riverhead, as well as its Culinary Arts Center in Riverhead. Established in 1959, the college offers a wide array of transfer-oriented associate degrees in the liberal arts and sciences; business; communications and the arts; computing and cybersecurity; health sciences; and many other areas. Career-facing degrees and certificates are offered in allied health professions, automotive technology, culinary and baking, manufacturing, and many other areas. The college provides high school concurrent enrollment opportunities to thousands of students each year through both Suffolk’s Beacon program and through on-campus early college classes. Designated by the U.S. Department of Education as a Hispanic Serving Institution, Suffolk enrolls thousands of students in English Language Learning courses, and also serves more service veterans and military-connected students than any other college in the SUNY system.

Announcement is hereby made for a full-time (12-month), tenure-track Professional Assistant position in the Office of Information Technology Services, beginning immediately at the Ammerman Campus in Selden, NY. Suffolk County Community College is an open admissions institution committed to serving a diverse student population in a variety of degree and career programs.

The System Integrator Professional Assistant position will report to the Associate Director of Infrastructure Services and be responsible for managing IT systems with respect to maintenance, installation, and administration; Enterprise Resource Planning (ERP) roles and security; and application installation and administration. The ideal candidates will demonstrate the ability to work well under pressure, have excellent customer service skills, and be able to work collegially and effectively in a team environment. This position may require some evening and weekend work.

Job Responsibilities:

• Install, maintain, and repair all server software; provide support, monitoring, testing and troubleshooting for server software issues.
• Collect information to make recommendations regarding configurations and security structure within ERP-related applications and software specifications, including costs and completion times.
• Audit and validate access in ERP and related systems.
  • Collaborate with college data owners to establish, maintain, and optimize role-based access controls across the organization.
  • Participate in regular security or compliance audits related to system access.
  • Develop and implement methods for managing, monitoring and tracking access to information resources.
• Analyze and validate program code for implementation in ERP and related systems.
• Utilize various scripting tools and work with various database platforms to provide functionality and perform configuration changes.
• Collect and distribute data using various methods, such as Secure File Transfer Protocol (SFTP) and other related protocols.
• Collaborate with external vendors and college IT staff to maintain hardware and software for data center operations.
• Respond to emergency failures due to facility outages.
• All other duties assigned by the Administrative Director of Infrastructure Services, related to the needs of the department and/or the needs of the college.

MINIMUM QUALIFICATIONS:

• An Associate’s degree in Information Technology or related field with a minimum of three (3) years of overall IT experience
• Two (2) years of experience maintaining Enterprise systems in regard to configuration and access

Preferred

• Experience in programming languages
• Experience working in higher education

HIRING SALARY: This is a Unit III position covered under the Faculty Association of Suffolk County Community College collective bargaining agreement with the college. We offer a comprehensive benefits package that includes medical, dental and vision, vacation days, deferred compensation, and a defined benefit (pension) plan.

NON-DISCRIMINATION NOTICE:

Suffolk County Community College does not discriminate on the basis of race, color, religion, creed, sex, age, marital status, gender identity or expression, sexual orientation, familial status, pregnancy, predisposing genetic characteristics, equal pay compensation-sex, national origin, military or veteran status, domestic violence victim status, criminal conviction or disability in its admissions, programs and activities, or employment. This applies to all employees, students, applicants or other members of the College community (including, but not limited to, vendors and visitors). Grievance procedures are available to interested persons by contacting either of the Civil Rights Compliance Officers/Coordinators listed below. Retaliation against a person who files a complaint, serves as a witness, or assists or participates in the investigation of a complaint in any manner is strictly prohibited.

The following persons have been designated to handle inquiries regarding the College's non-discrimination polices:

Civil Rights Compliance Officers

Christina Vargas

Chief Diversity Officer/Title IX Coordinator

Ammerman Campus, NFL Bldg., Suite 230

533 College Road, Selden, New York 11784-2899

[e-mail]

[phone]

or

Dionne Walker-Belgrave

Affirmative Action Officer/Deputy Title IX Coordinator

Ammerman Campus, NFL Bldg., Suite 230

533 College Road, Selden, New York 11784-2899

[e-mail]

[phone]

In an emergency, contact Public Safety to make a report 24 hours a day/7 days a week by calling [phone] or dialing 311 from any College phone.

Inquiries or complaints concerning alleged civil rights violations in the College’s education admissions, programs and activities may also be directed to:

Office for Civil Rights (OCR) – Enforcement Office

U.S. Department of Education

32 Old Slip, 26th Floor

New York, NY 10005-2500

Telephone: [phone]

Fax: [phone]

TDD: [phone]

Email: [e-mail]

Also see: https://wdcrobcolp01.ed.gov/CFAPPS/OCR/contactus.cfm

Inquiries or complaints concerning discrimination in employment practices may also be directed to:

NYS Division of Human Rights

Long Island (Suffolk)

New York State Office Building

250 Veterans Memorial Highway, Suite 2B-49

Hauppauge, NY 11788

Telephone: [phone]

TDD: [phone]

Email: [e-mail]

Also see: https://dhr.ny.gov/how-file-complaint

U.S. Equal Employment Opportunity Commission (EEOC)

New York District Office

33 Whitehall Street, 5th Floor

New York, NY 10004

Telephone: [phone]

Fax: [phone]

TTY: [phone]

ASL Video Phone: [phone]

Also see: https://www.eeoc.gov/field/newyork/charge.cfm

Suffolk County Community College is committed to fostering a diverse community of outstanding faculty, staff, and students, as well as ensuring equal opportunity and non-discrimination in employment, education, access to services, programs, and activities, including career and technical education opportunities.

A copy of the postsecondary career and technical education courses offered by the College is available and may be obtained on our website at: www.sunysuffolk.edu/explore-academics/college-catalog or by calling the Office of Admissions at 631-451-4000 to request a mailing.