Production Team Lead & Printer Systems Specialist

Gordon Flesch Company; Dublin (OH); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

401(k) and match

Wellness Program

Job summary

Gordon Flesch Company in Dublin, OH seeks a Production Team Lead/Tech Level 3 to lead the branch's production team and serve as a product specialist for production print and wide-format equipment.

You will travel to customer sites as needed, work with manufacturer support on complex issues, diagnose hardware, software, and workflow problems, and mentor technicians while maintaining training and certifications. The company emphasizes benefits and equal opportunity employment.

Qualifications

• High school diploma or GED.
• Production equipment knowledge: hardware, software (ADAM, Robin, Porthos, SAMKEY).
• Ability to travel and provide on-site support.
• Excellent verbal and written communication skills.
• Valid driver’s license and auto insurance as required.

Responsibilities

• Serve as Production Team Lead for the assigned branch.
• Serve as Product Specialist on production print and wide-format equipment.
• Provide onsite support at branch locations as needed.
• Work with manufacturer support on advanced technical issues.
• Diagnose and resolve hardware, software, workflow, print quality, and connectivity issues.
• Address customer concerns and help restore equipment to optimal performance.
• Maintain required product training and certifications.

Skills

Production equipment

Troubleshooting

On-site travel

Communication

Customer support

Education

High school diploma / GED

Tools

ADAM

Robin

Porthos

SAMKEY

PrismaSync

Fiery

Job description

Gordon Flesch Company in Dublin, OH seeks a Production Team Lead/Tech Level 3 to lead the branch's production team and serve as a product specialist for production print and wide-format equipment.

You will travel to customer sites as needed, work with manufacturer support on complex issues, diagnose hardware, software, and workflow problems, and mentor technicians while maintaining training and certifications. The company emphasizes benefits and equal opportunity employment.