Printer & MFD Field Service Technician

Gordon-Flesc

Terre Haute (IN)

On-site

USD 29,000 - 34,000

Full time

6 days ago

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Benefits offered by this job

Medical insurance

Dental insurance

Personal Time

Vacation Time

401(k) and 401(k) match

Wellness Program

Job summary

Gordon Flesch Company seeks a field service technician in Indiana to service printers and multifunction devices. The role requires troubleshooting connectivity, updating firmware, and assisting with software installations while maintaining excellent customer service.

You will manage service calls on location with dispatch software, demonstrate organizational skills, and pass background checks. A valid driver’s license and a reliable vehicle are required, with physical capability to lift up to 75

Qualifications

High school diploma or equivalent.
Able to pass drug screenings and background checks.
Ability to lift up to 75 pounds.
Valid driver’s license and auto insurance as required.
Access to a reliable vehicle.

Responsibilities

Service printers and multi-functional devices.
Troubleshoot basic connectivity issues (print/scan).
Update and maintain machine firmware.
Assist in software installations and support.
Efficiently manage service call assignments based on location and priority levels.
Accurately dispatch/arrive/close out service calls using mobile dispatching software.
Provide quality customer service with both internal/external customers.