Production Systems Technician

Konica Minolta Business Solutions; Milwaukee (WI); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Car allowance

Laptop and phone

Comprehensive benefits

Tuition reimbursement

Paid holidays, vacation, and sick time

Job summary

Konica Minolta Business Solutions is seeking a Production Print Field Technician who will diagnose, repair, install, and service production print products at customer sites. You will drive to client locations, manage inventory, and maintain professional relationships.

The role offers hands-on training, exposure to IT networks, a competitive car allowance, company laptop and phone, and a comprehensive benefits package including holidays, vacation, medical, 401k, tuition reimbursement.

Qualifications

• 2+ years of experience servicing/repairing office equipment, production printers preferred.
• Reliable transportation to drive to customer sites daily.
• Exposure to IT Networks or A+/N+ Certification s are a plus.

Responsibilities

• Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
• Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates for each client account
• Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
• May be required to be available after hours on an on-call basis

Skills

Equipment repair

Driving

IT networks exposure

A+/N+ Certification

Education

High School Diploma/GED

Job description

Overview

Are you mechanically inclined and excited about establishing a growth-oriented career?

Join Konica Minolta as a Production Print Field Technician to demonstrate your expertise in production print products and grow your skills in our wide breadth of technologically advanced products and services. We have opportunities for career growth in all areas of the company!

At Konica Minolta, we partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, optimizing cloud data security and functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader.

Responsibilities

What You'll Do:

• Perform maintenance and repairs on Konica Minolta production print products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling
• Represent Konica Minolta in a professional manner and develop trusted customer relationships while maintaining a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates for each client account
• Collaborate with the Account Management team and other technicians as needed to help resolve customer issues and expand market share of products
• May be required to be available after hours on an on-call basis

What We Offer:

• Hands on and computer-based training to further your knowledge on advanced technology products & services
• Exposure to IT networks and services with career growth opportunities
• Competitive car allowance program and paid mileage
• Company provided laptop and phone
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package including paid holidays, vacation and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Qualifications

Minimum Qualifications:

• 2+ years of experience servicing/repairing office equipment, production printers preferred
• High School Diploma/GED or equivalent experience
• Reliable transportation to drive to customer sites daily
• Exposure to IT Networks or A+/N+ Certification s are a plus

About Us

This posting reflects an existing vacancy that we are actively recruiting for.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20thanniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook,YouTube,LinkedInandTwitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal.

Salary Disclaimer

Konica Minolta is committed to transparent and equitable compensation practices. Our pay structure is designed to support employee growth, allowing individuals to progress through the salary range as they advance in their role. Actual base pay offered will vary based on a candidate's skills, experience, jobrelated knowledge, geographic location, and specific business needs.

AI Disclosure

Konica Minolta Business Solutions (Canada) Ltd., or its authorized third-party contractors, may employ Artificial Intelligence technologies to support elements of the recruitment process. Notwithstanding this, Applications are reviewed by our recruitment team, who always make the final hiring decision.

EOE Statement

Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law.

Konica Minolta Business Solutions, U.S.A., Inc and Konica Minolta Business Solutions (Canada) Ltd. are equal opportunity employers.