Office Systems Specialist

Konica Minolta Business Solutions; City of Plattsburgh (NY); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Hands-on training

Exposure to IT networks

Laptop and phone provided

Benefits package

Job summary

Konica Minolta Business Solutions is seeking an Office Systems Specialist to maintain and repair equipment, diagnose issues, and support customers at their sites. This role involves driving to client locations, managing parts and scheduling, and building strong client relationships.

You will receive hands-on and computer-based training, exposure to IT networks, and opportunities for career growth. A comprehensive benefits package is offered, including holidays, vacation, and retirement plans.

Qualifications

• Minimum 0–2 years servicing/repairing equipment or machinery.
• High School Diploma/GED or equivalent experience.
• Reliable transportation.
• Some networking experience.

Responsibilities

• Perform maintenance and repairs on Konica Minolta products, including diagnostics, break/fix, installation, hardware removal and connectivity troubleshooting.
• Use and maintain a variety of tools and gauges to repair and diagnose production machinery.
• Drive to customer sites within territory, track inventory, and inform customers on scheduling.

Skills

Technical diagnostics

Break/fix

Customer relationships

Travel to client sites

Troubleshooting

Documentation

Education

High School Diploma or equivalent

Tools

Diagnostics tools

Gauges

Job description

Overview

Are you mechanically inclined and passionate about technology? Do you enjoy solving problems and helping people?

Join us at Konica Minolta as a Office Systems Specialist!

We partner with our clients to design the Future of Work by managing and enhancing their printing equipment capabilities, improving their cyber security, optimizing cloud data functionality, offering managed print, IT and automation services, and so much more! This is a great opportunity to learn new technologies while growing your career with an industry leader. Paid training is provided!

Responsibilities

What You’ll Do:

• Perform maintenance and repairs on Konica Minolta products to include technical diagnostics, break/fix, installation, hardware removal and troubleshoot connectivity
• Responsible to use and maintain a variety of tools and gauges to repair and diagnose production machinery
• Ability to drive to customer sites within assigned territory, track inventory supply and keep customers informed on scheduling.
• Develop professional customer relationships and maintain a high level of customer satisfaction
• Demonstrate progress in technical abilities, troubleshooting techniques and productivity
• Log service visits and document updates for each client account.
• Collaborate with the Account Management team to help resolve customer issues.

What We Offer:

• Hands on and computer based training on current and upcoming technology products & services
• Exposure to IT networks and services with career growth opportunities
• Competitive paid mileage
• Company provided laptop and phone
• An inclusive and flexible workplace environment that highly values sharing of new perspectives.
• Comprehensive benefits package includingpaid holidays, vacation, and sick time, medical/dental, 401k, employee assistance and tuition reimbursement programs.

Qualifications

Minimum:

• 0-2 years experience of servicing/repairing equipment or machinery
• High School Diploma/GED or equivalent experience
• Reliable transportation
• Some networking experience

About Us

This posting reflects an existing vacancy that we are actively recruiting for.

Cette annonce correspond a un poste actuellement vacant pour lequel nous recrutons activement.

About Konica Minolta

Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20thanniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter.

Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery