Production Support Engineer: Cross-Functional Resolution Lead

General Dynamics Land Systems; Sterling Heights (MI); On-site; USD 110,000 - 170,000; Full time

Job summary

General Dynamics Land Systems in Sterling Heights, MI, is seeking a senior program manager to drive cross-functional issue resolution and retrofit planning for fielded vehicles. You will lead projects end-to-end, coordinate design for manufacturing improvements, and ensure contract and quality requirements are met.

The role demands 7–10 years in manufacturing/defense environments, strong analytical and communication skills, and proven ability to own complex programs from initiation to closure.

Qualifications

• Bachelor's degree in Engineering, Business, Supply Chain, or a related technical discipline required.
• Master's degree in a related field preferred.
• Typically 7–10 years of relevant experience in manufacturing, defense, automotive, or complex systems environments.

Responsibilities

• Support production and delivery of vehicles/products to the Customer, ensuring contractual and quality requirements are met.
• Collaborate with Procurement, Quality, GDLS Plants, and Engineering to document and drive resolution of issues related to design changes, part shortages, quality issues, and other production-impacting concerns.
• Coordinate development of retrofit plans for fielded vehicles that do not meet all contractual specifications, including planning and implementation support.
• Support Design for Manufacturing (DFM) and other process improvement initiatives to improve cost, quality, and schedule performance.
• Keep the Customer and GDLS Management aware of program issues with clear communication, status, and recommendations.
• Lead project teams to implement established strategies, upgrades, or process changes within their area of responsibility.

Skills

Cross-functional collaboration

Technical writing

Analytical thinking

Communication

Problem-solving

Independent work

Education

Bachelor's degree

Master's degree

Tools

Teamcenter

Oracle

Job description

General Dynamics Land Systems in Sterling Heights, MI, is seeking a senior program manager to drive cross-functional issue resolution and retrofit planning for fielded vehicles. You will lead projects end-to-end, coordinate design for manufacturing improvements, and ensure contract and quality requirements are met.

The role demands 7–10 years in manufacturing/defense environments, strong analytical and communication skills, and proven ability to own complex programs from initiation to closure.