Production Support Coordinator - Lapeyre Stair

Lapeyre Stair Inc.; New Orleans (LA); On-site; USD 50,000 - 70,000; Full time

Benefits offered by this job

Medical/dental/vision insurance

4 weeks PTO

12 paid holidays

401(k)

Job summary

Lapeyre Stair Inc. is seeking a Production Support Coordinator to drive manufacturing operations by leveraging our ERP system, coordinating schedules, and ensuring accurate order routing and material availability.

You will collaborate with production, procurement, engineering, and quality to maintain on-time delivery and continuous improvement. The role requires an associate degree or 2+ years in manufacturing, plus experience in production planning and ERP use.

Qualifications

• Associate’s degree or 2+ years in manufacturing environment required.
• Experience in production scheduling/planning and supporting cross-functional teams.
• ERP experience and ability to read technical docs/drawings.

Responsibilities

• Use ERP system to enter orders, maintain accurate production information, and support workflow.
• Ensure orders include routings, documentation, material selection, pricing, and delivery expectations.
• Lead production planning across programs, balancing capacity and schedule demands.
• Interpret MRPs to support procurement decisions, rescheduling, and work order releases.
• Coordinate with inventory and procurement to confirm material availability and on-time delivery.
• Monitor work orders and address shortages, engineering changes, and shifting priorities.
• Respond to customer requests on feasibility, lead times, and quotations.
• Communicate across teams to ensure throughput and resolve issues.
• Participate in continuous improvement of Production Control processes.

Skills

ERP experience

Production scheduling

Cross-functional coordination

Excel proficiency

Communication skills

Education

Associate’s degree in business, supply chain management, engineering, operations, finance, accounting, computer science

Tools

Epicor ERP

Job description

Lapeyre Stair has a position available for a Production Support Coordinator. This individual will be a key player in our manufacturing operations.

Lapeyre Stair constructs precision-built metal stair systems using a state-of-the-art engineering and manufacturing system. The Lapeyre Stair product line includes Alternating Tread stairs, Steel Egress stairs (welded and bolted) as well as crossover systems, exit and intermediate platforms, and safety gates. Lapeyre Stair is one of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. To learn more about our company culture, philosophy, and benefits, please visit our company page.

BENEFITS: Medical/dental/vision insurance, 4 weeks PTO, 12 paid holidays, on campus gym/pharmacy/wellness center, 401(k), tuition reimbursement, stem cell treatment, IVF and many more.

Responsibilities

• Use the company ERP system effectively and consistently to enter new orders, maintain accurate production information, and support reliable workflow execution.
• Ensure new orders are complete and accurate, including routings, documentation, material selection, pricing, and delivery expectations.
• Process order modifications, cancellations, and expedited requests in a timely manner while communicating updates quickly to the appropriate teams.
• Lead production planning activities across multiple programs, balancing capacity, material availability, customer commitments, and schedule demands.
• Interpret and act on MRP action messages to support procurement decisions, rescheduling, and timely work order releases.
• Partner with inventory management and procurement teams to confirm material availability, coordinate material receipt, and support on-time delivery.
• Monitor and manage work order execution, proactively addressing material shortages, engineering changes, and shifting priorities.
• Respond promptly to customer requests related to feasibility, lead times, order status, and quotations.
• Communicate effectively across Lapeyre Stair teams to support smooth throughput, alignment on priorities, and timely issue resolution.
• Participate in continuous improvement efforts focused on Production Control processes, including leading small improvement projects as needed.

Requirements

• Associate’s degree in business, supply chain management, engineering, operations, finance, accounting, computer science, or a related field; or a minimum of 2 years of relevant experience in a manufacturing environment.
• Minimum of 2 years of experience in production scheduling, production planning, customer service, sales, or a related manufacturing support role.
• Experience working within an Enterprise Resource Planning system, preferably in a manufacturing environment.
• Ability to read and interpret technical documents, drawings, and blueprints.
• Experience coordinating cross-functional tasks or supporting teams across production, procurement, engineering, quality, or customer-facing functions.
• Demonstrated ability to use a structured approach to problem-solving and follow-through.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Clear and effective communication skills, including the ability to present information to internal teams and stakeholders.
• Proficiency with Microsoft Office applications, particularly Excel, and comfort working with analytical tools.

Desired Qualifications

• 4+ years of experience in production planning, customer service, business development, project management, or a related manufacturing support role.
• Hands-on experience with Epicor ERP or a similar manufacturing ERP system.
• Strong interpersonal skills with the ability to collaborate effectively with production staff, engineering, procurement, quality, customer service, and management.
• Demonstrated ability to drive follow-up, resolve issues, and support continuous improvement efforts across functions.

EOE/M/F/Vet/Disabled