Production Support Coordinator - Lapeyre Stair

Laitram LLC; New Orleans (LA); On-site; USD 52,000 - 78,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

4 weeks PTO

12 paid holidays

401(k)

Tuition reimbursement

Stem cell treatment

IVF

Job summary

Lapeyre Stair is seeking a Production Support Coordinator to be a key contributor to our manufacturing operations in Louisiana. You will manage ERP-driven production data, coordinate orders, and lead scheduling across multiple programs to ensure on-time delivery.

Strong communication and organizational skills are essential for success in a fast-paced environment. Responsibilities include coordinating with procurement and engineering, addressing changes, and driving improvements in Production

Qualifications

• Associate degree or 2 years of manufacturing experience.
• Experience in production scheduling or planning.
• Experience with ERP systems in a manufacturing environment.
• Ability to read technical documents and drawings.
• Strong organizational and communication skills.

Responsibilities

• Use ERP to enter orders, maintain production data, and support workflow.
• Ensure orders have routings, documentation, material selection, pricing, delivery.
• Process modifications, cancellations, and expediting with timely updates.
• Lead production planning across programs balancing capacity and deadlines.
• Interpret MRP messages to support procurement and scheduling.
• Coordinate material availability with inventory and procurement.
• Monitor work orders and address shortages and changes.
• Respond to customer requests on feasibility, lead times, status, quotes.
• Communicate across teams to ensure throughput and priority alignment.
• Participate in continuous improvement of Production Control processes.

Skills

ERP systems

Production scheduling

Cross-functional coordination

Analytical tools

Excel

Effective communication

Education

Associate degree or 2 years manufacturing experience

Tools

Epicor ERP

Job description

Lapeyre Stair has a position available for a Production Support Coordinator.This individual will be a key player in our manufacturing operations.

Lapeyre Stair constructs precision-built metal stair systems using a state-of-the-art engineering and manufacturing system. The Lapeyre Stair product line includes Alternating Tread stairs, Steel Egress stairs (welded and bolted) as well as crossover systems, exit and intermediate platforms, and safety gates. Lapeyre Stair is one of four operating divisions of Laitram, L.L.C. and offers an unparalleled opportunity for those who want to work for an established, yet growing company in the private sector. To learn more about our company culture, philosophy, and benefits, please visit our company page .

BENEFITS: Medical/dental/vision insurance, 4 weeks PTO, 12 paid holidays, on campus gym/pharmacy/wellness center, 401(k), tuition reimbursement, stem cell treatment, IVF and many more.

Responsibilities

• Use the company ERP system effectively and consistently to enter new orders, maintain accurate production information, and support reliable workflow execution.
• Ensure new orders are complete and accurate, including routings, documentation, material selection, pricing, and delivery expectations.
• Process order modifications, cancellations, and expedited requests in a timely manner while communicating updates quickly to the appropriate teams.
• Lead production planning activities across multiple programs, balancing capacity, material availability, customer commitments, and schedule demands.
• Interpret and act on MRP action messages to support procurement decisions, rescheduling, and timely work order releases.
• Partner with inventory management and procurement teams to confirm material availability, coordinate material receipt, and support on-time delivery.
• Monitor and manage work order execution, proactively addressing material shortages, engineering changes, and shifting priorities.
• Respond promptly to customer requests related to feasibility, lead times, order status, and quotations.
• Communicate effectively across Lapeyre Stair teams to support smooth throughput, alignment on priorities, and timely issue resolution.
• Participate in continuous improvement efforts focused on Production Control processes, including leading small improvement projects as needed.

Requirements

• Associate’s degree in business, supply chain management, engineering, operations, finance, accounting, computer science, or a related field; or a minimum of 2 years of relevant experience in a manufacturing environment.
• Minimum of 2 years of experience in production scheduling, production planning, customer service, sales, or a related manufacturing support role.
• Experience working within an Enterprise Resource Planning system, preferably in a manufacturing environment.
• Ability to read and interpret technical documents, drawings, and blueprints.
• Experience coordinating cross-functional tasks or supporting teams across production, procurement, engineering, quality, or customer-facing functions.
• Demonstrated ability to use a structured approach to problem-solving and follow-through.
• Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
• Clear and effective communication skills, including the ability to present information to internal teams and stakeholders.
• Proficiency with Microsoft Office applications, particularly Excel, and comfort working with analytical tools.

Desired Qualifications

• 4+ years of experience in production planning, customer service, business development, project management, or a related manufacturing support role.
• Hands-on experience with Epicor ERP or a similar manufacturing ERP system.
• Strong interpersonal skills with the ability to collaborate effectively with production staff, engineering, procurement, quality, customer service, and management.
• Demonstrated ability to drive follow-up, resolve issues, and support continuous improvement efforts across functions.