Production Support Associate

City of New York; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

City of New York seeks a Production Support Associate to work in the Office of The City Record, the official journal published on weekdays. You will provide administrative, production, and customer support to help daily operations and publication processes.

Responsibilities include proofreading, responding to inquiries, assisting with CROL submissions, and preparing monthly indexes and reports.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Typing at a minimum of 100 keystrokes per minute.
• Clear communication with agencies, vendors, subscribers, and the public.

Responsibilities

• Proofread the daily City Record and incoming submissions for accuracy and publication standards.
• Answer telephones and respond to inquiries from agencies, vendors, subscribers, and the public.
• Assist agency users with questions related to the City Record Online (CROL) submission system.
• Provide support to current and prospective vendors navigating City Record websites and processes.
• Respond to correspondence received through the CROL "Contact Us" portal.
• Prepare the monthly City Record Index and maintain related records.

Skills

Typing 100 wpm

Clerical experience

Education

High School Diploma

Job description

• Job Category: Communications & Intergovernmental Affairs
• Salary Band: $40,000 to $50,000
• Compensation: USD 42,288 - USD 48,631

Job Description

DCAS's mission is to make city government work for all New Yorkers. From managing New York City’s most iconic courthouses and municipal buildings, to purchasing over $1 billion annually in goods and services for more than 80 City agencies what we do ensures that all agencies can deliver on their mission. Our reach touches every facet of city government and is instrumental to the successful day-to-day operations of the City of New York.

• Recruiting, hiring, and training City employees.
• Managing 56 public buildings.
• Acquiring, selling, and leasing City property.
• Purchasing over $1 billion in goods and services for City agencies.
• Overseeing the greenest municipal vehicle fleet in the country.
• Leading the City's efforts to reduce carbon emissions from government operations.

When you work at DCAS, you're not just working for one agency, but in service of them all. It's an opportunity to provide impactful support, quality customer service, and help protect the future of New York City for generations to come. Visit our website at nyc.gov/dcas to learn more about the work we do.

The Department of Citywide Administrative Services (DCAS) seeks to hire a Production Support Associate to work within the Office of The City Record. The City Record is the official journal of the City of New York and is published each weekday, excluding legal holidays. The publication contains notices related to public hearings and meetings, court notices, property disposition, procurement solicitations and awards, agency rules, personnel actions, and other legally required public notices.

The selected candidate will provide administrative, production, and customer support services to assist in the daily operation of The City Record. Responsibilities will include, but are not limited to:

• Proofread the daily City Record and incoming submissions for accuracy, consistency, and compliance with publication requirements.
• Answer telephones and respond to inquiries from agencies, vendors, subscribers, and members of the public.
• Assist agency users with questions related to the City Record Online (CROL) submission system.
• Provide support to current and prospective vendors navigating City Record websites and processes.
• Respond to correspondence received through the CROL "Contact Us" portal.
• Prepare the monthly City Record Index.
• Enter and maintain records of all incoming notices in the City Record tracking database.
• Assist agencies with preparing, formatting, and submitting notices for publication.
• Review, edit, and process notices as needed to ensure compliance with publication standards.
• Process subscriber requests and distribute sample issues.
• Prepare invoices, process payments, and maintain related records.
• Coordinate weekly subscriber mailing lists and distribution activities.
• Prepare monthly performance indicators and operational reports.
• Package and organize City Record issues for archival scanning and records retention purposes.
• Perform data entry, filing, and other administrative support functions.
• Assist with special projects related to publication modernization, system enhancements, and operational improvements.

Only permanent employees in the civil service title of Clerical Associate or those reachable on the active list are eligible to apply.

Qualifications

Qualification Requirements

A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.

Skills Requirement

Keyboard familiarity with the ability to type at a minimum of 100 key strokes (20 words) per minute.

Additional Information

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic, including but not limited to an individual's sex, race, color, ethnicity, national origin, age, religion, disability, sexual orientation, veteran status, gender identity, or pregnancy.