City Record Production & Administrative Support Associate

City of New York; New York (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

City of New York seeks a Production Support Associate to work in the Office of The City Record, the official journal published on weekdays. You will provide administrative, production, and customer support to help daily operations and publication processes.

Responsibilities include proofreading, responding to inquiries, assisting with CROL submissions, and preparing monthly indexes and reports.

Qualifications

• A four-year high school diploma or its educational equivalent approved by a State's department of education or a recognized accrediting organization and one year of satisfactory clerical experience.
• Typing at a minimum of 100 keystrokes per minute.
• Clear communication with agencies, vendors, subscribers, and the public.

Responsibilities

• Proofread the daily City Record and incoming submissions for accuracy and publication standards.
• Answer telephones and respond to inquiries from agencies, vendors, subscribers, and the public.
• Assist agency users with questions related to the City Record Online (CROL) submission system.
• Provide support to current and prospective vendors navigating City Record websites and processes.
• Respond to correspondence received through the CROL "Contact Us" portal.
• Prepare the monthly City Record Index and maintain related records.

Skills

Typing 100 wpm

Clerical experience

Education

High School Diploma

Job description

City of New York seeks a Production Support Associate to work in the Office of The City Record, the official journal published on weekdays. You will provide administrative, production, and customer support to help daily operations and publication processes.

Responsibilities include proofreading, responding to inquiries, assisting with CROL submissions, and preparing monthly indexes and reports.