Production Shift Leader — Growth, Quality & Safety

Careers With Westfall Technik; Asheboro (NC); On-site; USD 55,000 - 85,000; Full time

Benefits offered by this job

11 Paid Holidays

Sick Pay

Vacation Pay and 401K Match

Medical

Dental

Vision

Life and AD&D

Disability Insurance

Parental Leave

Job summary

Westfall Technik in Asheboro, NC is seeking an Operational Oversight & Supervision Lead to coordinate shift activities, supervise production staff, monitor performance and ensure adherence to SOPs, safety protocols and work instructions.

The role requires strong communication, analytical skills and experience with ERP or MES systems, with opportunities to drive improvements and report to senior leadership.

Qualifications

• High School Diploma or GED required; Associate or Technical Degree preferred.
• 3 years of manufacturing or production experience with at least 1 year in a supervisory or lead role.
• Strong verbal and written communication skills with the ability to present data and ideas clearly.
• Proven analytical skills including ability to assess complex problems and implement effective solutions.
• Proficiency in using computer systems ERP MES Excel production software.
• Strong leadership and interpersonal skills with the ability to lead diverse teams across shifts.
• Demonstrated ability to prioritize manage time effectively and meet production deadlines.
• Knowledge of safety regulations GMP lean manufacturing or Six Sigma is a plus.

Responsibilities

• Oversee and supervise shift activities to meet production schedules and quality standards.
• Supervise production staff ensuring SOPs safety protocols and work instructions.
• Monitor machine performance, work orders and material usage, resolving issues as they arise.
• Provide support with job setups, preventative maintenance and process adjustments as needed.
• Facilitate clear consistent communication between shifts and departments using shift handover reports, dashboards and team briefings.
• Communicate production performance goals and expectations effectively to all shift personnel.
• Prepare and deliver updates to senior leadership regarding production status, employee issues or operational challenges.
• Utilize ERP or MES systems to track production metrics, log incidents, review work orders and manage time reporting.
• Assist with system based planning scheduling and job prioritization, maintain detailed records related to production performance, employee attendance, quality concerns and downtime incidents.
• Collect and analyze production data to identify trends, root causes of inefficiencies and areas for improvement. Collaborate with quality, maintenance and engineering teams to resolve product or process issues swiftly. Support continuous improvement initiatives using structured problem solving tools (e.g. 5 Whys, Fishbone Diagram, Pareto Analysis).
• Set and communicate daily, weekly and monthly performance goals for individuals and teams. Provide coaching, mentoring and training to employees to develop technical and soft skills. Document and elevate disciplinary issues in coordination with HR and upper management. Support onboarding of new hires and cross training of existing employees.

Skills

Verbal communication

Written communication

Analytical skills

Leadership

Time management

ERP

MES

Excel

GMP

Six Sigma

Team coordination

Education

High School Diploma or GED

Associate or Technical Degree

Tools

ERP

MES

Excel

Job description

Westfall Technik in Asheboro, NC is seeking an Operational Oversight & Supervision Lead to coordinate shift activities, supervise production staff, monitor performance and ensure adherence to SOPs, safety protocols and work instructions.

The role requires strong communication, analytical skills and experience with ERP or MES systems, with opportunities to drive improvements and report to senior leadership.