Production Shift Lead

ARC Document Solutions; Newark (DE); On-site; USD 45,000 - 52,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

PTO & paid holidays

Employee Stock Purchase Plan

Job summary

ARC Document Solutions in Newark, DE is seeking a Production Shift Lead to oversee document scanning operations and ensure on-time delivery of paper-to-digital conversions. The role manages a 40-person team, drives quality control, maintains production records, and collaborates with management to optimize labor efficiency and meet profitability targets.

A high school diploma and 1+ year supervisory experience are required.

Qualifications

• 1+ year of relevant supervisory or production experience.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite and Adobe Acrobat.
• Ability to interpret technical instructions and business guidelines.
• High school diploma or equivalent; post-secondary education a plus.

Responsibilities

• Execute production plans and prioritize tasks based on cost and efficiency.
• Collaborate with management to set quality standards and procedures.
• Analyze reports to identify and resolve production issues.
• Adjust schedules and priorities due to equipment or workflow challenges.
• Coordinate shift transitions and monitor inventory levels.
• Maintain accurate time and production records.
• Implement workflow improvements and quality enhancements.

Skills

Supervisory experience

Production planning

Quality control

Analytical thinking

Communication

Education

High school diploma or equivalent

Tools

Microsoft Office

Adobe Acrobat

Job description

Location: Newark, DE Company: ARC Document Solutions
Shift: Mon-Fri 7:00 am to 3:30 pm
Employment Type: Full-Time Pay Range- $22.00 per hour

Job Summary

ARC Document Solutions is seeking a Production Shift Lead to oversee document scanning operations for paper-to-digital conversion projects. This role is responsible for managing shift activities, ensuring quality control, meeting production deadlines, and optimizing labor efficiency. The supervisor will also participate in monthly profitability reviews to help maximize operational success.

Key Responsibilities

• Execute production plans and prioritize tasks based on cost and efficiency.
• Collaborate with management to set quality standards and procedures.
• Analyze reports to identify and resolve production issues.
• Adjust schedules and priorities due to equipment or workflow challenges.
• Coordinate shift transitions and monitor inventory levels.

Supervisory Duties

• Lead a team of 40 employees and temporary staff.
• Train, assign, and evaluate team performance.
• Enforce safety regulations and company policies.
• Motivate staff and support for team goals.
• Step in to perform tasks when needed.

General Responsibilities

• Maintain accurate time and production records.
• Implement workflow improvements and quality enhancements.
• Support AIM Center Manager and follow company guidelines.
• Ensure consistent and timely task completion.

Qualifications & Experience

• High school diploma or equivalent; post-secondary education a plus.
• 1+ year of relevant supervisory or production experience.
• Strong analytical and problem-solving skills.
• Proficiency in Microsoft Office Suite and Adobe Acrobat.
• Ability to interpret technical instructions and business guidelines.

Physical Requirements

• Regularly required to talk, hear, walk, sit, and use hands.
• Occasionally required to stand and lift up to 35 lbs.
• Must have good vision including depth perception and focus adjustment.

Work Environment

• Secure facility with restricted mobile phone access during production hours.
• Moderate noise level.

Accessibility: If you require reasonable accommodation during the application or hiring process due to a disability, please email [e-mail] with “Accommodation Request” in the subject line.

ARC offers comprehensive benefits that include Medical, Dental, Vision, and Life Insurance benefits, a 401-K Plan that includes company matching, and an Employee Stock Purchase Plan that allows you to purchase our stock on the NYSE at 15% below market. We also offer PTO and paid holidays. We have a culture of caring for our employees.