Production Shift Lead

ARC Document Solutions; Newark (DE); On-site; USD 23,000 - 32,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Life Insurance

401(k) Matching

Employee Stock Purchase Plan

Paid Time Off

Paid Holidays

Job summary

ARC Document Solutions in Newark, Delaware, is seeking a Production Shift Lead to oversee document scanning operations for paper-to-digital conversion projects. You will manage shift activities, ensure quality control, and help maximize labor efficiency while meeting production deadlines.

The role requires a high school diploma or equivalent and 1+ year of supervisory/production experience. Proficiency in MS Office and Adobe Acrobat is expected, with a Mon-Fri 7:00 am–3:30 pm shift.

Qualifications

• 1+ year of relevant supervisory or production experience.
• Strong analytical and problem-solving abilities.
• Proficiency with Microsoft Office Suite and Adobe Acrobat.

Responsibilities

• Execute production plans and prioritize tasks for cost and efficiency.
• Lead shift activities and monitor quality standards and procedures.
• Analyze reports to identify and resolve production issues.
• Adjust schedules due to equipment or workflow challenges.
• Maintain accurate time and production records.
• Support Center Manager and follow company guidelines.

Skills

Analytical skills

Problem-solving

Team leadership

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Adobe Acrobat

Job description

Production Shift Lead

ARC Document Solutions Newark, Delaware, United States

About this position

Position Title: Production Shift Lead

Location: Newark, DE

Company: ARC Document Solutions

Shift: Mon-Fri 7:00 am to 3:30 pm

Employment Type: Full-Time

Pay Range: $20.00 per hour

ARC Document Solutions is seeking a Production Shift Lead to oversee document scanning operations for paper-to-digital conversion projects. This role is responsible for managing shift activities, ensuring quality control, meeting production deadlines, and optimizing labor efficiency. The supervisor will also participate in monthly profitability reviews to help maximize operational success.

Production Oversight

• Execute production plans and prioritize tasks based on cost and efficiency.
• Collaborate with management to set quality standards and procedures.
• Analyze reports to identify and resolve production issues.
• Adjust schedules and priorities due to equipment or workflow challenges.
• Coordinate shift transitions and monitor inventory levels.

Supervisory Duties

• Lead a team of 40 employees and temporary staff.
• Train, assign, and evaluate team performance.
• Enforce safety regulations and company policies.
• Motivate staff and support team goals.
• Step in to perform tasks when needed.

General Responsibilities

• Maintain accurate time and production records.
• Implement workflow improvements and quality enhancements.
• Support AIM Center Manager and follow company guidelines.
• Ensure consistent and timely task completion.

  Qualifications & Experience

  • High school diploma or equivalent; post-secondary education a plus.
  • 1+ year of relevant supervisory or production experience.
  • Strong analytical and problem-solving skills.
  • Proficiency in Microsoft Office Suite and Adobe Acrobat.
  • Ability to interpret technical instructions and business guidelines.

  Physical Requirements

  • Regularly required to talk, hear, walk, sit, and use hands.
  • Occasionally required to stand and lift up to 35 lbs.
  • Must have good vision including depth perception and focus adjustment.

  Work Environment

  • Secure facility with restricted mobile phone access during production hours.
  • Moderate noise level.

  Accessibility

  If you require reasonable accommodation during the application or hiring process due to a disability, please email [e-mail] with Accommodation Request in the subject line.

  Benefits

  • Medical, Dental, Vision, and Life Insurance benefits
  • 401-K Plan that includes company matching
  • Employee Stock Purchase Plan that allows you to purchase our stock on the NYSE at 15% below market
  • PTO and paid holidays

  We have a culture of caring for our employees.