Production Services Manager - Audio Visual, Event Technology

Pinnacle Live; Miami Beach (FL); On-site; USD 50,000 - 90,000; Full time

Job summary

An innovative firm is seeking a Manager for Production Services to elevate live event experiences. This role involves overseeing logistics, resource allocation, and on-site management for high-quality productions. You will serve as a key point of contact, translating client requests into actionable production plans and ensuring seamless execution. With a focus on collaboration and problem-solving, you will lead a dedicated team in delivering unforgettable events. If you're passionate about live production and thrive in dynamic environments, this opportunity is perfect for you.

Qualifications

• 3+ years of project management experience in live events.
• Strong ability to interpret floor plans and 3D drawings.

Responsibilities

• Oversee logistics and resource allocation for production-level events.
• Serve as the on-site point of contact for project planning and execution.

Skills

Project Management

Communication Skills

Customer Service

Analytical Skills

Leadership

Education

Bachelor's Degree

Equivalent Industry Experience

Tools

Vectorworks

Microsoft Office

CAD Software

Project Management Tools

Job description

Description

Manager, Production Services

Company Overview:

Pinnacle Live is a premium, in-house AV partner. We elevate live event expectations for people and venues who demand better. With an expert balance of big-picture problem-solving and boots-on-the-ground execution, we deliver bespoke AV solutions for in-person, virtual, and hybrid meetings and live events. The most impressive, impactful meetings and events all have the same common denominator: dedicated, determined people working behind-the-scenes to make it happen. We're looking for those people. Pinnacle Live is a Collaborative Crusader. We empower you to tackle tough challenges to deliver unforgettable hospitality and live event experiences.

Job Summary:

The Manager, Production Services will oversee pre-planning, logistics, resource allocation, and onsite management of production-level events, ensuring the event maintains a high level of production capability consistent with Pinnacle Live's standards.

Essential Functions:

1. Serve as the on-site point of contact for production-level site visits, project planning, logistics, and event execution.
2. Function as the production subject matter expert, recommending equipment and staffing levels, focusing on utilizing in-house resources.
3. Translate client requests into production visions and identify opportunities to generate additional revenue.
4. Create detailed production schedules and define deliverable cadences for each project.
5. Generate CAD files to demonstrate the scale of production elements, including staging, lighting, projection, audio, and cable routing.
6. Actively participate in event execution by filling roles such as Technical Director, Project Manager, or Producer as needed.
7. Identify and train venue staff qualified to serve as show operators on production-level events.
8. Maintain relationships with labor brokers and vendors for event support.
9. Schedule equipment and labor, request quotes, select services, and create purchase orders.
10. Prepare and manage project budgets, including estimates and actuals.
11. Calculate power needs and coordinate with Power Services for additional resources.
12. Design rigging plots for flown events, coordinating with Rigging Services for safety and efficiency.
13. Manage in-house, third-party, and union labor for setting up, operating, and striking productions.
14. Perform other duties as assigned.

Education & Experience:

• Bachelor's degree or equivalent industry experience.
• At least 3 years of project management experience.
• Ability to interpret floor plans and 3D drawings.
• Proficiency in Vectorworks preferred.

Qualifications:

• Strong written, verbal, and project management skills.
• Understanding of signal flow and troubleshooting.
• Excellent interpersonal and customer service skills.
• Organizational skills and attention to detail.
• Analytical and critical thinking skills.
• Basic electrical theory and rigging standards knowledge.
• Leadership and supervisory skills.
• Ability to prioritize and delegate tasks.
• Proficiency in Microsoft Office, CAD software, and project management tools.

Physical Demands:

Requires sitting, standing, walking, climbing stairs, bending, handling, reaching, talking, hearing, and lifting up to 50 pounds. Reasonable accommodations available.

Travel Demands:

Up to 40% travel required.

EEO Statement:

Pinnacle Live is an E-verify and Equal Employment Opportunity Employer. We are committed to diversity, equity, inclusion, belonging, and mutual respect, actively fostering an environment where all identities and experiences are valued and celebrated.