Production Scheduler & Shipping Lead (On-site)

Mathis-Bros-Oklahoma-City-LL; Oklahoma City (OK); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health, Dental & Vision

401k matching

Life Insurance

HSA, FSA

Disability – Short & Long-Term

Employee Assistance Program

Paid Vacation

Employee Discounts 10%

Job summary

Mathis Mattress Manufacturing is seeking a Production Coordinator to manage order entry, production scheduling, and shipping coordination on-site in Oklahoma City. The role acts as the main customer contact for order status and inquiries, ensuring timely fulfillment and accurate documentation of Bills of Lading and invoices.

Candidate should have 1–2 years in related fields, familiarity with ERP/order management software, and strong Excel/Outlook skills.

Qualifications

• 1-2 years of experience in order entry, production scheduling, shipping/logistics, or customer service preferred.
• High school diploma or equivalent required; an associate degree or coursework in business, supply chain, or related field is a plus.
• Manufacturing or distribution environment experience preferred.
• Working knowledge of Microsoft Office, especially Excel and Outlook.
• Experience with ERP or order management software preferred.
• Familiarity with bills of lading, invoices, and shipping documents is a plus.
• Strong attention to detail and organizational skills.
• Clear, professional written and verbal communication.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Acknowledge and process incoming sales orders.
• Schedule orders for production and prepare production paperwork.
• Coordinate outbound shipping for all orders and resolve shipping errors.
• Obtain signed bills of lading for every shipment.
• Manage open orders, update ship dates on past-due orders, and follow up until each order is fulfilled.
• Communicate order delays to managers and keep customers updated.
• Provide customer service as the main contact for order status and questions.
• Process and resolve warranty claims and vendor chargebacks.
• Match sales order acknowledgments with signed bills of lading and invoices, and file all order documents.
• Send invoices and customer statements, and resolve invoice inquiries.
• Perform other duties as directed by management.

Skills

Order entry

Production scheduling

Shipping/logistics

Customer service

Education

High school diploma or equivalent

Associate degree or coursework in business or supply chain

Tools

Microsoft Office (Excel, Outlook)

ERP/order management software

Job description

Mathis Mattress Manufacturing is seeking a Production Coordinator to manage order entry, production scheduling, and shipping coordination on-site in Oklahoma City. The role acts as the main customer contact for order status and inquiries, ensuring timely fulfillment and accurate documentation of Bills of Lading and invoices.

Candidate should have 1–2 years in related fields, familiarity with ERP/order management software, and strong Excel/Outlook skills.