PRODUCTION COORDINATOR (Mathis Mattress Mfg./FT) Non-Safety Sensitive

Mathis-Bros-Oklahoma-City-LL; Oklahoma City (OK); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Health, Dental & Vision

401k matching

Life Insurance

HSA, FSA

Disability – Short & Long-Term

Employee Assistance Program

Paid Vacation

Employee Discounts 10%

Job summary

Mathis Mattress Manufacturing is seeking a Production Coordinator to manage order entry, production scheduling, and shipping coordination on-site in Oklahoma City. The role acts as the main customer contact for order status and inquiries, ensuring timely fulfillment and accurate documentation of Bills of Lading and invoices.

Candidate should have 1–2 years in related fields, familiarity with ERP/order management software, and strong Excel/Outlook skills.

Qualifications

• 1-2 years of experience in order entry, production scheduling, shipping/logistics, or customer service preferred.
• High school diploma or equivalent required; an associate degree or coursework in business, supply chain, or related field is a plus.
• Manufacturing or distribution environment experience preferred.
• Working knowledge of Microsoft Office, especially Excel and Outlook.
• Experience with ERP or order management software preferred.
• Familiarity with bills of lading, invoices, and shipping documents is a plus.
• Strong attention to detail and organizational skills.
• Clear, professional written and verbal communication.
• Ability to manage multiple priorities and meet deadlines.

Responsibilities

• Acknowledge and process incoming sales orders.
• Schedule orders for production and prepare production paperwork.
• Coordinate outbound shipping for all orders and resolve shipping errors.
• Obtain signed bills of lading for every shipment.
• Manage open orders, update ship dates on past-due orders, and follow up until each order is fulfilled.
• Communicate order delays to managers and keep customers updated.
• Provide customer service as the main contact for order status and questions.
• Process and resolve warranty claims and vendor chargebacks.
• Match sales order acknowledgments with signed bills of lading and invoices, and file all order documents.
• Send invoices and customer statements, and resolve invoice inquiries.
• Perform other duties as directed by management.

Skills

Order entry

Production scheduling

Shipping/logistics

Customer service

Education

High school diploma or equivalent

Associate degree or coursework in business or supply chain

Tools

Microsoft Office (Excel, Outlook)

ERP/order management software

Job description

PRODUCTION COORDINATOR (Mathis Mattress Mfg./FT) Non-Safety Sensitive

Locations

Showing 1 location

Mathis Mattress Manufacturing | LA04
3920 W. I40 Service Road
Oklahoma City, OK 73108, USA

• On-site
• LAA
• Full-Time
• Requisition #: PRODU008795

Description

EXAMPLES OF WORK PERFORMED FOR PRODUCTION COORDINATOR:

• Acknowledge and process incoming sales orders.
• Schedule orders for production and prepare production paperwork.
• Coordinate outbound shipping for all orders and resolve shipping errors.
• Obtain signed bills of lading for every shipment.
• Manage open orders, update ship dates on past-due orders, and follow up until each order is fulfilled.
• Communicate order delays to managers and keep customers updated.
• Provide customer service as the main contact for order status and questions.
• Process and resolve warranty claims and vendor chargebacks.
• Match sales order acknowledgments with signed bills of lading and invoices, and file all order documents.
• Send invoices and customer statements, and resolve invoice inquiries.
• Perform any other duties as directed by management.

PERKS THAT COME WITH THE JOB AS A PRODUCTION COORDINATOR:

• Benefits Package - Health, Dental & Vision, 401k matching, Life Insurance, HSA, FSA, Accident, Critical Illness, and Hospital Indemnity coverage, Short- and Long-Term Disability and Employee Assistance Program
• Paid Vacation
• Employee Discounts 10%

EDUCATION AND/OR WORK EXPERIENCE REQUIREMENTS:

• 1-2 years of experience in order entry, production scheduling, shipping/logistics, or customer service preferred.
• High school diploma or equivalent required. An associate degree or coursework in business, supply chain, or a related field is a plus.
• Experience in a manufacturing or distribution environment preferred.
• Working knowledge of Microsoft Office, especially Excel and Outlook.
• Experience with ERP or order management software preferred.
• Familiarity with bills of lading, invoices, and shipping documents a plus.
• Strong attention to detail and organizational skills.
• Clear, professional written and verbal communication.
• Knowledge of employment, merchandise handling, and safety procedures.
• Ability to manage multiple priorities and meet deadlines.

PHYSICAL ACTIVITY REQUIREMENTS: To successfully perform the essential functions of the job, an employee must be able to perform the following: Stooping, kneeling, crouching, reaching, standing, climbing, crawling, walking, pulling, lifting, talking, typing, hearing/listening and repetitive motion.

Heavy Work: Lifting up to 25 lbs occasionally.

Work Environment: Office environment with regular time in the plant and shipping areas. Exposure to noise and varying temperatures on the shipping dock.

Mathis Mattress Manufacturing promotes and maintains a drug-free work environment. Mathis MattressManufacturing is an Equal Opportunity Employer.

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws.For further information, please review the Know Your Rights notice from the Department of Labor.